VCA Animal Hospitals
VCA Animal Hospitals·4 months ago

Hospital administrator - woodland hills, ca

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Location

onsite, Woodland Hills, CA, United States

Salary

$95k – $120k/yr

Commitment

Full Time

Level

Lead / Manager

Required skills

Hospital AdministrationFinancial BudgetingOperational ExcellenceTeam LeadershipPerformance ManagementStrategic PlanningClient Experience ManagementRecruitmentStaff DevelopmentWorkflow OptimizationSales and MarketingInterpersonal Communication

Job Description

Are you a passionate, people-focused leader looking to make a meaningful impact in veterinary medicine? VCA Veterinary Specialists of the Valley (VSV) is seeking an experienced Hospital Administrator to lead one of Southern California’s premier Emergency and Specialty hospitals. In this highly visible leadership role, you will oversee a talented team of approximately 90 associates, including specialists, emergency veterinarians, technicians, assistants, and client service professionals. Partnering closely with hospital medical leadership, you will drive operational excellence, cultivate a positive and engaged culture, develop future leaders, and ensure an exceptional experience for our patients, clients, and associates.

VCA empowers local leaders to make decisions that best support their hospitals, providing the autonomy, resources, and support needed to make a lasting impact.

About VSV

Located in Woodland Hills, California, VCA Veterinary Specialists of the Valley is a 24-hour Emergency and Specialty referral hospital serving pets and veterinarians throughout the greater Los Angeles area. Our hospital offers a comprehensive range of specialty services, including Emergency & Critical Care, Internal Medicine, Surgery, Oncology, and Radiology. Supported by advanced diagnostic and treatment capabilities, including MRI, CT, ultrasound, and state-of-the-art specialty equipment, our team is committed to delivering exceptional medicine and compassionate care.

What truly sets VSV apart is our collaborative culture - bringing together board-certified specialists, emergency veterinarians, and dedicated support staff who share a common commitment to advancing patient care and supporting one another. If you are excited by the opportunity to lead a high-performing hospital while helping shape its future growth and success, we would love to hear from you.

Key Responsibilities

  • Provide overall leadership and accountability for hospital operations, financial performance, and achievement of business objectives.
  • Maintain responsibility for the hospital's profit and loss performance, including budgeting, forecasting, and resource management.
  • Partner closely with the Medical Director to support the delivery of exceptional patient care and advance the hospital's medical and operational goals.
  • Foster a collaborative, positive, and inclusive culture that promotes engagement, accountability, teamwork, and professional growth.
  • Lead, develop, and mentor a team of approximately 90 associates, including veterinarians, technicians, assistants, and client service professionals.
  • Develop future leaders through coaching, succession planning, and ongoing leadership development initiatives.
  • Oversee associate onboarding, training, performance management, and career development programs.
  • Support the recruitment, retention, and engagement of veterinary professionals and support staff.
  • Drive operational excellence by optimizing workflows, improving efficiency, and ensuring a high-quality experience for patients, clients, and associates.
  • Champion an exceptional client experience by establishing service standards, addressing concerns, and fostering a culture of client-centered care.
  • Partner with hospital and regional leadership to identify growth opportunities and execute strategic initiatives that support long-term success.
  • Collaborate with marketing to strengthen referral relationships, promote hospital services, and expand community presence.
  • Ensure compliance with all company policies, regulatory requirements, safety standards, and veterinary healthcare best practices.

Qualifications

  • At least 5 years of managing a veterinary practice and financial budget management experience.
  • College Degree, MBA preferred.
  • At least 5 years of previous veterinary management experience.
  • CVPM a plus or interest in obtaining.
  • Knowledge of sales and marketing techniques.
  • Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
  • The ability to make decisions, delegate responsibility and achieve results with hospital team members.
  • Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
  • Must be able to handle multiple tasks and deal with an environment of changing priorities.

Additional Information

Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $95,000 - $120,000. Our salary ranges are determined by role, level, and location. Please note that the compensation details listed in US role postings reflect the base salary only. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.

Ready to join the team?

Apply now