Hospice clinical director

The Hospice Clinical Director will oversee clinical operations, ensure compliance with regulations, and promote a culture of compassion and excellence in end-of-life care.

Primary Responsibilities and Duties:

• Oversee the daily operations of the hospice team, ensuring high-quality patient care.
• Manage and mentor nursing and clinical staff, providing guidance and support in patient care practices.
• Develop, implement, and evaluate clinical policies and procedures to enhance the quality of care provided to patients, families, and caregivers.
• Collaborate with medical directors, nursing staff, and other health care team members to develop and evaluate patient care plans.
• Conduct regular clinical audits and reviews to ensure adherence to quality standards and best practices.
• Provide ongoing education and training for clinical staff on new policies, procedures, and care techniques.
• Serve as a liaison between the agency and external stakeholders, including regulatory agencies, healthcare providers, and families.
• Address patient and family concerns, ensuring effective communication and resolution of issues.
• Stay current with industry trends, regulations, and advancements with home health care.
• Work closely with the Administrator to ensure the agency is running smoothly and efficiently and providing exceptional patient care.
• Ensure the clinical team is accurately documenting care provided and reporting any significant changes in the patient’s condition.
• This includes noting exact medication and care provided with the date and time for insurance purposes and appropriate quality of care to patients.
• Provide clinical supervision, mentorship, and support to nursing staff, including ongoing education, training, and performance feedback, to promote professional growth and development.
• Oversee the recruitment, hiring, orientation, and retention of nursing staff, ensuring adequate staffing levels and skill mix to meet patient needs and maintain quality of care.
• Educate employees on job expectations, all applicable and current company procedures, polices, and federal, state and local regulations.
• Assign tasks and ensure quality work and exceptional resident care is being done.
• Provide feedback to employees on their performance.
• Establish working hours, schedules, time off, and vacations while ensuring each shift has proper coverage.
• Set an example by maintaining professionalism and a positive demeanor in the workplace.
• Adhere to all safety protocols and infection control measures.
• Collaborate with family members and health care teams to ensure continuity of care.
• Adhere to infection control and safety procedures to protect patients and staff.
• Perform all other duties assigned.

Requirements Job Qualifications:

• Current Registered Nurse (RN) license in the state where work is performed.
• EMR experience with Matrix Care.
• Minimum of 1 year of clinical experience in hospice or palliative care.
• At least 1 year of experience in healthcare leadership.
• At least 1 year of experience in case management.
• Previous leadership or management experience preferred.
• Strong knowledge of Medicare/Medicaid regulations and hospice standards.
• Strong clinical skills and the ability to perform a range of nursing tasks with sensitivity and compassion.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, caregivers, and healthcare professionals.
• Demonstrated ability to prioritize tasks, manage multiple responsibilities, and adapt to changing priorities in a fast-paced environment.
• Ability to build rapport with patients through a compassionate and caring demeanor.

Physical Requirements:

• Ability to lift and transfer patients, with or without assistance, up to 50lbs on occasion.
• Capability to perform physical tasks such as bending, standing, walking, and climbing stairs for extended periods.
• Strength to handle medical equipment and assist patients with mobility and physical activities.
• Visual acuity and dexterity for performing tasks such as reading medical records, administering injections, and handling medical instruments.
• Ability to respond swiftly and efficiently to emergency situations.
• Capacity to work in various home environments which may include navigating stairs, tight spaces, or uneven surfaces.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
• Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.