Overview

Shift: Monday - Friday | 8:00 AM - 4:30 PM

The Home Medical Equipment Retail Sales Representative greets clients providing courteous, caring and professional assistance. Instructs patient/family/caregiver in the use of medical equipment. Receives orders, restocks and maintains storefront and assists with preparing equipment for delivery. Work directly with affiliates including clinic staff and physicians to provide products that help their patients with daily living.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Instructs patient/family/caregiver in the use of medical equipment.
• Receives orders, restocks and maintains storefront and assists with preparing equipment for delivery.
• Delivers and sets up or picks-up equipment to/from storefront and hospital.
• Maintain current information on products, insurance changes, reimbursement trends and other market trends that may affect store profitability.
• Actively promote HME store sales and rentals to all identified customers to ensure continuous growth and profitability.
• Provide troubleshooting assistance to patients for equipment, supply and rental issues.
• Coordinate incoming calls and direct inquiries and referrals to the appropriate individual.
• Process all incoming work orders, interviewing client to secure demographic and financial data and securing authorization.
• Greets clients providing courteous, caring and professional assistance.
• Communicate with management regularly to review service issues and opportunities for improvement to ensure the delivery of high quality service to all internal and external customers.

Qualifications

Education: High School or Vocational School

Experience: 3 years of experience in a sales or customer service role in the HME or similar industry

Apply Today! We're excited to meet you! If this sounds like the right fit, don't wait! Apply today. We look forward to hearing from you!