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Onsite Healthcare Call Center Agent jobs in Mississippi, USA
Job type
Min. salary, $/year
Level
Mississippi's healthcare sector continues to grow, creating strong demand for dedicated call center professionals who can support patients with compassion and efficiency. This on-site role offers 463 open positions for candidates ready to join a dynamic team handling patient inquiries, scheduling, and insurance verification. With healthcare call center agent on-site jobs becoming increasingly vital across the state, employers are seeking reliable communicators to fill these roles quickly.
Successful candidates bring strong verbal communication skills, empathy, and the ability to multitask under pressure while navigating call center software and health record systems. Familiarity with medical terminology, HIPAA compliance, and insurance processes is highly valued, along with a calm demeanor when addressing patient concerns. Employers looking to hire a healthcare call center agent often prioritize problem-solving ability and a customer-first mindset, making this an accessible entry point for motivated professionals.
On-site work remains the standard for this position in Mississippi, allowing agents to collaborate closely with clinical staff and access patient records securely. The state's expanding healthcare infrastructure has fueled steady hiring activity, with healthcare call center agent vacancies appearing regularly across hospitals, clinics, and insurance providers. Local employers value the in-person collaboration this setup fosters, especially for sensitive patient communications.
If you're ready to build a rewarding career helping patients navigate their care journey, now is the time to explore healthcare call center agent positions available throughout Mississippi. Global Work AI connects motivated professionals with employers eager to fill these essential roles, making your next career move simpler than ever.
University of Mississippi Medical Center
Conduct psychosocial assessments and document patient needs. Provide and supervise interventions including crisis intervention, therapy, and counseling. Collaborate with healthcare teams to develop care plans and ensure effective patient advocacy.
onsite, Jackson, MS, United StatesFull TimeJunior (<2 years)University of Mississippi Medical Center
Greet and assist patients in the Emergency Room, complete patient registration, verify insurance information, collect payments, and maintain accurate patient records. Collaborate with clinical teams to prioritize patient intake and ensure compliance with hospital protocols.
onsite, Jackson, MS, United StatesPart TimeJunior (<2 years)
Ochsner Health
Assist patients by communicating with insurance payors to determine eligible benefits and acquire Pre-Certifications. Validate and gather insurance and demographic information, interact with insurance companies to verify benefits, and perform Pre-Service collection estimation functions.
onsite, Meridian, MS, United StatesFull TimeJunior (<2 years)University of Mississippi Medical Center
Greet and assist patients, verify insurance information, register patients, collect payments, and schedule appointments. Maintain accurate patient records and ensure compliance with hospital regulations. Collaborate with clinical teams to prioritize patient intake and support process improvements.
onsite, Jackson, MS, United StatesFull TimeJunior (<2 years)
RH-Relias Healthcare
Provide inpatient care as part of a collaborative Hospital Medicine team, working closely with physicians and other advanced practice clinicians. Deliver quality patient care to a diverse inpatient population, including ICU services and specialty support.
onsite, Corinth, MS, United StatesFull TimeEntry with Degree
BankFirst Financial Services
Provide technical assistance and support for incoming calls related to computer systems, software, and hardware. Perform remote troubleshooting and determine solutions based on customer issues. Assist customers with Online Banking, Debit Cards, and account-related inquiries.
onsite, Columbus, MS, United StatesFull TimeJunior (<2 years)
GRIFOLS, S.A.
Perform physical examinations and establish medical histories to determine donor suitability. Evaluate and manage donor injuries and adverse events, provide donor education, and ensure confidentiality. Assist in employee training and administer the Hepatitis Vaccine program.
onsite, Hattiesburg, MS, United StatesFull TimeJunior (<2 years)
Gainwell Technologies LLC
Respond to inbound calls from providers and members regarding Medicaid inquiries. Provide support for web portal navigation and document all calls accurately.
onsite, Jackson, MS, United States$30k – $43k/yrFull TimeMiddle (2-4 years)
Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Biloxi, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and collecting payments. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Biloxi, MS, United StatesFull TimeJunior (<2 years)Ochsner Health
Provide individualized medical care to patients in person, electronically, and via telephone under supervision. Assist in healthcare service delivery, maintain patient flow, and document medical information accurately.
onsite, De Kalb, MS, United StatesFull TimeJunior (<2 years)
The Employment Team at Hattiesburg Clinic, P.A.
Register new patients, verify insurance information, and provide account counseling. Ensure accurate documentation and follow established workflows consistently. Manage multiple tasks in a fast-paced environment while maintaining confidentiality.
onsite, Hattiesburg, MS, United StatesFull TimeEntry with Degree
South Central Regional Medical Center
Greet and check in patients, manage patient flow, answer multi-line phones, schedule appointments using EMR, verify insurance information, collect co-pays, and maintain a clean front desk area.
onsite, Laurel, MS, United StatesFull TimeJunior (<2 years)
SGA Dental Partners
Welcome patients and manage the check-in/check-out process. Schedule appointments, verify insurance, and answer phones. Maintain an organized and professional front desk environment.
onsite, Columbus, MS, United StatesFull TimeJunior (<2 years)
Southern Michigan Bank & Trust
Assist with customer inquiries via calls, chats, and emails. Process and balance customer transactions, verify identities, and manage complaints. Maintain databases and ensure operational equipment is functional.
onsite, Coldwater, MS, United StatesPart TimeJunior (<2 years)
American Addiction Centers
Observe clients' daily activities and assist in their recovery. Collaborate with the treatment team for service coordination and participate in patient scheduling. Conduct safety rounds, assist with patient orientation, and provide support during counseling services.
onsite, Etta, MS, United StatesFull TimeEntry with Degree
Freedom Magnolia
Develop and implement marketing plans for the facility, manage individual marketing budgets, and establish referral relationships within the community. Conduct pre-admission screenings and communicate results to patients and referral sources.
onsite, Hattiesburg, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Gulfport, MS, United StatesFull TimeJunior (<2 years)South Central Regional Medical Center
Greet and check in patients, manage patient flow, and ensure a welcoming front desk experience. Answer multi-line phones, schedule and confirm appointments using EMR, verify insurance information, and collect payments.
onsite, Laurel, MS, United StatesFull TimeJunior (<2 years)Coast Heart Institute
Manage patient check-in and check-out processes, schedule appointments, and maintain patient records. Handle phone calls, respond to inquiries, and assist with insurance verification. Collaborate with medical staff to ensure efficient patient flow and support administrative tasks as needed.
onsite, Gulfport, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Coordinates daily operations for assigned patient populations, verifies insurance benefits, and performs precertification. Screens patients for financial assistance programs and communicates healthcare needs to providers.
onsite, Gulfport, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Schedule patient appointments, procedures, and diagnostic therapy. Maintain electronic health records by entering accurate patient and scheduling information. Collaborate with interdisciplinary staff to coordinate procedures and tests, ensuring proper sequencing and accuracy in scheduling.
onsite, Biloxi, MS, United StatesFull TimeJunior (<2 years)
Singing River Health System
Interview patients to gather demographic, financial, and insurance information for billing. Conduct insurance pre-certification screenings and minimize medical risk by accurately identifying patients and resolving duplicate records.
onsite, Gulfport, MS, United StatesFull TimeSenior (5+ years)Singing River Health System
Interview patients to gather demographic, financial, and insurance information for billing. Conduct insurance pre-certification screenings and minimize medical risk by accurately identifying patients and resolving duplicate records.
onsite, Gulfport, MS, United StatesPart TimeSenior (5+ years)
Milwaukee Tool
Handle basic to moderately complex customer inquiries via phone and email. Meet daily productivity and quality expectations while documenting interactions.
onsite, Byhalia, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Gulfport, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Gulfport, MS, United StatesFull TimeJunior (<2 years)Memorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Biloxi, MS, United StatesFull TimeJunior (<2 years)
Simpson General Hospital
Welcome patients and visitors, schedule appointments, register patients, verify insurance eligibility, collect copays, assist with forms and MyChart access, and support clinic workflow by communicating with clinical staff. Maintain patient privacy and ensure HIPAA compliance.
onsite, Mendenhall, MS, United StatesFull TimeJunior (<2 years)
Canopy Children's Solutions
Provide quality nursing services including assessment, diagnosis, planning, implementation, and evaluation of youth needs. Train staff on vital signs and documentation, assist physicians and nurse practitioners, and coordinate nursing services with the Director of Nursing.
onsite, Jackson, MS, United StatesPart TimeJunior (<2 years)University of Mississippi Medical Center
Greet and assist patients in the Emergency Room, complete patient registration, verify insurance information, collect payments, and maintain accurate patient records. Collaborate with clinical teams to prioritize patient intake and ensure compliance with hospital protocols.
onsite, Jackson, MS, United StatesPart TimeJunior (<2 years)
Mississippi Sports Medicine & Orthopaedic Center
Greet and check in patients, schedule appointments, and ensure accurate patient information. Manage patient flow to minimize delays and support clinic operations. Handle patient concerns and maintain adherence to HIPAA guidelines.
onsite, Flowood, MS, United StatesFull TimeEntry with Degree
INSIGHT Surgical Hospital
Register and pre-register patients for medical services, validate insurance, and post payments. Utilize electronic systems for insurance verification and manage patient inquiries regarding financial responsibilities.
onsite, Coldwater, MS, United StatesPart TimeEntry with DegreeMemorial Hospital at Gulfport
Perform patient registration, insurance verification, billing, scheduling, referrals, and payment collection. Maintain electronic health records by entering accurate patient, clinical, and financial information.
onsite, Long Beach, MS, United StatesFull TimeJunior (<2 years)
St. Matthews Pharmacy
Manage daily pharmacy operations, ensuring safety and security. Supervise pharmacy staff and oversee medication dispensing processes. Ensure compliance with FDA mandates and enforce drug dispensing laws and regulations. Provide clinical advice to physicians and maintain accurate patient records.
onsite, Nola, MS, United StatesPart TimeJunior (<2 years)The Employment Team at Hattiesburg Clinic, P.A.
Register new patients, verify insurance information, and provide account counseling. Ensure accurate documentation and follow established workflows consistently. Manage multiple tasks in a fast-paced environment while maintaining confidentiality.
onsite, Hattiesburg, MS, United StatesFull TimeEntry with Degree
Veterans Health Administration
Oversee executive management of a VA health care facility, including planning, organizing, and directing operations. Develop and implement program goals and objectives, ensuring compliance with regulations. Manage quality assurance programs and address patient complaints.
onsite, Albuquerque, NM, United States$152k – $228k/yrFull TimeDirector
Baptist
Coordinate office activities, verify insurance, and collect co-pays and past due balances. Schedule appointments, perform charge entry, and maintain patient records. Ensure compliance with billing protocols and assist with financial counseling as needed.
onsite, Byram, MS, United StatesFull TimeJunior (<2 years)INSIGHT Surgical Hospital
Assess, plan, implement, and evaluate nursing care for patients. Lead nursing team members in collaboration with healthcare providers. Administer medications, execute care regimens, and ensure patient safety and quality outcomes.
onsite, Coldwater, MS, United StatesFull TimeJunior (<2 years)Baptist
Obtain and enter accurate demographic, insurance, and clinical information into the system to create new patient accounts. Schedule patients with appropriate providers and coordinate patient flow by following established procedures.
onsite, Columbus, MS, United StatesFull TimeJunior (<2 years)10,000,000+ more jobs available!
