Front of House Manager – Tuk Tuk Boom

Job Summary:

We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests.

Key Responsibilities:

1. Guest Experience & Service Excellence
   • Greet and interact with guests to ensure a positive dining experience.
   • Address customer concerns and resolve issues promptly.
   • Maintain high service standards and a warm, welcoming atmosphere.
2. Staff Management & Training
   • Recruit, train, and supervise front-of-house staff, including servers and hosts.
   • Schedule shifts and manage staffing levels to meet business needs.
   • Conduct regular team meetings to reinforce service expectations and restaurant policies.
3. Daily Operations & Efficiency
   • Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively.
   • Collaborate with kitchen staff to ensure seamless service between front and back of house.
   • Monitor cleanliness, ambiance, and overall restaurant presentation.
   • Expo skills will be trained and required.
4. Financial & Inventory Oversight
   • Assist in monitoring sales, labor costs, and expenses to ensure profitability.
   • Manage cash handling, POS system operations, and end-of-day reporting.
   • Oversee front-of-house inventory, including beverages and supplies.
5. Compliance & Safety
   • Ensure compliance with health, safety, and alcohol regulations.
   • Implement restaurant policies and maintain proper food handling procedures.

Qualifications:

• 2+ years of restaurant management experience, preferably in casual dining.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficiency in POS systems and scheduling software.

Benefits:

• Employee discounts and meal benefits.
• Growth opportunities within the company.

If you’re passionate about hospitality and thrive in a dynamic environment, we’d love to have you on our team! Any application submitted without a resume will be automatically passed over.