Field Service Engineer - MST

Location: Muncie, IN, 47305, United States

About the Role

Join our team as a Field Service Engineer and play a crucial role in commissioning and optimizing advanced building automation systems for diverse clients. Your expertise will ensure seamless operation of controls, sensors, and software in mission-critical environments such as data centers and commercial facilities. This is an onsite position with a standard workday schedule, offering growth opportunities as you tackle increasingly complex technical challenges and mentor junior engineers.

Responsibilities

• Initiate, install, troubleshoot, and optimize customer systems utilizing advanced Direct Digital Control technology
• Lead as the primary local contact for technical issues and field operations
• Deliver turnkey project solutions for small to medium-scale projects
• Ensure optimal operation of all system components, including controls, sensors, and software
• Load, configure, and test software, trends, alarms, and reports
• Manage time effectively to ensure customer project satisfaction and timely completion
• Provide detailed project documentation and communicate status updates to clients
• Conduct site-specific training for owners and operators on complete system usage
• Uphold strong business relationships with customers and team members
• Perform administrative duties and support the training and development of less experienced engineers

Required Skills and Experience

• 8+ years of hands-on field engineering experience in Data Center, BAS, or HVAC environments
• Proficient in troubleshooting, installation, and commissioning of complex automation systems
• Demonstrated critical thinking and problem-solving skills
• Strong customer focus and attention to detail
• Basic computer literacy
• Comfortable working onsite and using ladders
• High School Diploma or GED

Preferred Skills

• Experience with multimeter usage
• Familiarity with IP networking concepts
• Knowledge of BACnet or Modbus protocols

Benefits

• Regular Monday-Friday schedule (with occasional Saturdays), 6:00 am – 4:30 pm
• Onsite work—opportunity to directly impact mission-critical infrastructure
• Career advancement through exposure to advanced technologies and mentorship opportunities
• Engage in a collaborative, supportive environment that values expertise and initiative

How to Apply

Ready to take the next step in your field engineering career? Submit your resume and a brief cover letter outlining your relevant experience via our online application portal. For additional information, refer to Carrier’s Standard Terms and Conditions or contact the provided representative.