Facilities & grounds supervisor

This is a leadership role based in the Indianapolis area. The general pay range is $52-$65K and includes full benefits (below).

The Supervisor, Facilities & Grounds at Goodwill Legacy Group is responsible for directly managing and overseeing the daily operations, maintenance, and groundskeeping activities across all Goodwill locations. This position supervises Facilities & Grounds Technicians and related staff, ensuring all facilities and exterior grounds are maintained in a safe, functional, clean, and professional manner. The Supervisor leads, coaches, and develops staff while ensuring compliance with departmental procedures, safety standards, preventative maintenance programs, and customer expectations.

Responsibilities include:

• Coordinating building maintenance, landscaping, repairs, vendor services, work order management, and grounds maintenance activities, including pesticide application and lawn care.
• Establishing operational expectations, monitoring quality and performance standards, and fostering a culture of accountability, teamwork, safety, and continuous improvement.
• Working closely with internal departments, contractors, and leadership to support organizational goals while maintaining efficient and compliant facilities operations.

Example Duties and Activities

• Directly supervises and oversees Facilities & Grounds Technicians and related staff, assigning daily work activities and monitoring productivity, quality, and safety performance.
• Oversees troubleshooting, repairs, preventative maintenance, and routine upkeep of buildings, equipment, and physical grounds at all Goodwill locations.
• Supervises groundskeeping operations, including mowing, landscaping, snow removal, pesticide application, irrigation systems, and seasonal property maintenance.
• Ensures facilities and grounds are maintained in compliance with safety regulations, company standards, and customer expectations.
• Provides coaching, training, performance feedback, and professional development opportunities to Facilities & Grounds staff.
• Assists with hiring, onboarding, scheduling, evaluating, and developing employees to support departmental and organizational goals.
• Establishes a culture of accountability, communication, teamwork, and continuous improvement throughout the department.
• Performs and oversees technician-level work as needed during staffing shortages, training activities, emergency situations, or special projects.
• Coordinates and performs routine facility maintenance including painting, carpentry, plumbing, minor electrical work, furniture relocation, and equipment repairs.
• Operates hand tools, power tools, lawncare equipment, maintenance vehicles, and machinery while ensuring compliance with all safety procedures.
• Travels between company locations using company vehicles to inspect facilities, oversee work activities, and perform maintenance or grounds services.
• Monitors and ensures timely completion of work orders and preventative maintenance tasks utilizing the CMMS system.
• Maintains accurate maintenance records, repair documentation, inspection logs, and compliance reports.
• Communicates effectively with Facilities leadership, internal customers, contractors, and vendors regarding maintenance schedules, repairs, and operational priorities.
• Assists with procurement, inventory management, vendor coordination, and contractor oversight related to facilities and grounds operations.
• Tracks departmental Key Performance Indicators (KPIs) and identifies opportunities to improve operational efficiency and service quality.
• Maintains all required certifications, safety training, and licensing associated with facilities maintenance and pesticide application.
• Cross-trains staff and supports operational needs across multiple facilities and maintenance disciplines.

Required Competencies

• Facilities Management Expertise - Demonstrates knowledge of facility maintenance, building systems, groundskeeping operations, preventative maintenance practices, landscaping, and safety compliance.
• People Management - Effectively supervises, coaches, develops, and motivates Facilities & Grounds staff to achieve operational goals while fostering a positive and productive work environment.
• Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Innovation - Creates new and better ways for the team to be successful by identifying gaps, evaluating opportunities, assessing risks, and putting ideas into action.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support.
• Procurement and Negotiation - Uses a value-driven, quality-based purchasing and negotiation process to establish fair pricing and payment terms, delivery terms, quality standards, etc.
• Project Management - Oversees several work streams and delivers against complex scopes, implementing strategies that outline time, resources, requirements, deadlines, and responses to unexpected events in order to streamline operations.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customer and employee needs.
• Technical Knowledge – Has solid knowledge of G Suite, MS Office, and the Internet.
• Results-Oriented - Is moved to recognize what results are important and what steps need to be taken to achieve goals or targets for self or others.
• Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed.
• Disability Awareness – Has familiarity working with diverse populations including people with developmental and/or physical disabilities, to accomplish departmental goals.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Moderate to Hard Physical Work - when modeling work performance for the staff, may walk and frequently be required to use hands to finger, handle, or feel; reach with hands and arms.
• Visual Acuity - Has close and distance vision abilities and is able to adjust focus.
• Background Screening - All candidates must pass a pre-employment background check.
• Driving - Must have a valid driver’s license, a good driving record, and qualify under the district’s insurance carrier when driving a district vehicle.

Benefits:

Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company % match

Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer