Enterprise client success manager

Role and Responsibilities

The Client Solutions Partner is responsible for managing existing clients and empowering these clients to maximize Evention's automated accounting solutions. Cultivate client relationships and explore upsell opportunities. Focus on client-retention strategies.

Tasks include, but are not limited to:

• Managing accounts alongside Account Executives and Directors of Business Development
• Demonstrating thorough knowledge of services and value proposition
• Collaborating with Evention's Client Success Team to communicate when existing Evention users may require extra attention
• Problem solving client challenges and assisting in solutions to build trust and create a great client experience
• Cultivating relationships through calls, meetings, and digital sales campaigns
• Contributing to quarterly and annual sales goals
• Adapting to new technology and encompass high-level organization skills
• Performing outstanding verbal and written communication skills
• Attending conferences applicable to target verticals
• Regular onsite visit to client locations

This is an in office position in our Downtown Chicago Office

Qualifications

• Bachelor’s Degree or relevant experience; preferred degree fields include business, sales, marketing, accounting, hospitality & retail
• Prior experience working with Salesforce (preferred)
• Prior experience working in a SaaS Sales Environment (preferred)
• Prior experience working in Hospitality or Retail Space (preferred)
• Problem solving skills

To apply, e-mail a resume and cover letter to recruitment@eventionllc.com.

Additional Notes About Evention:

Evention LLC, located in the Chicago loop, is a leading software company that leverages automation to reinvent legacy accounting processes. Evention’s solutions automate gratuity payroll, cash management, group billing, and credit card reconciliation for retail, hospitality, grocery, casino, convenience store, theatre, and other industries across the globe.

Applicants must be legally authorized to work in the United States.