Employment program supervisor

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position has an end date of September, 30, 2027.

Job Overview:

The Early Employment Supervisor is responsible for effectively leading and enhancing Matching Grant (MG) and Refugee Social Services (RSS) employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and compliance parameters. They will also be responsible for ensuring sustainability of this program area through program development and grant writing and will directly supervise direct service staff in this program area.

The Employment Program Supervisor must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment. This position reports to the Economic Empowerment Program Manager.

Responsibilities:

• Staff Management: Lead and develop direct service staff through facilitation of team meetings and individual supervision including coaching and goal setting. Oversee staff workload, help prioritize tasks, and troubleshoot challenges. Ensure compliance with all policies, procedures, and protocols of the agency.
• Client Services: Actively participate and supervise the implementation and management of programs. Track enrolled clients using proprietary database systems to ensure services are provided in a timely manner and properly documented.
• Program Oversight: Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews. Monitor and encourage the employment team's progress toward programmatic performance requirements.

Job Requirements:

• University degree required, preferably in Social Work, Human Services, or a related field of study OR equivalent work experience.
• 3+ years experience securing employment opportunities for clients, either in refugee resettlement, the workforce development field, or closely related area of social service delivery.
• Excellent written and oral communications skills in English; proficiency in a language spoken by client populations a plus.

Compensation:

($75,369 - $78,866). Ranges are based on various factors including the labor market, job type, internal equity, and budget.