THE POSITION

The Fresno Police Department (FPD) is seeking energetic, organized, and dependable individuals who are committed to being a part of a vigorous law enforcement agency. The selected candidate will be expected to answer in-bound calls with emphasis on high quality customer service. The incumbents receive training in answering and evaluating emergency police, fire, and medical service calls, and operating a multi-channel Computer-Assisted Dispatch (CAD) system console and related equipment to dispatch appropriate public safety units.

Duties

• Performing record checks for officers in the field.
• Keeping records of all police units available.
• Responding to requests.

Position reports to the Emergency Services Communications Supervisor. Must have the ability to operate radio communications equipment and type at a speed necessary for timely completion of assigned duties.

An Emergency Services Dispatcher I, may be flexed to an Emergency Services Dispatcher II ($5,809 - $6,974/mo.) at the discretion of management within the first eighteen months of employment. Flexing is contingent upon successful completion of the Emergency Services Dispatcher Training Program and certification by the Police Department verifying that the incumbent is capable of performing the duties of an Emergency Services Dispatcher II.

Conditions of Employment

Eligibles certified to the Police Department for consideration must successfully complete a computer voice stress analyzer (CVSA) and/or polygraph test, an extensive background investigation, and a department interview before receiving conditional offers of employment. Individuals receiving a conditional offer of employment must successfully pass a medical examination before receiving a final offer of employment.

Examination Process

The examination process may consist of the following: Written Examination - 100%: A job-related online written examination will be administered, which is designed to measure a candidate's aptitude for performing public safety dispatch work. Candidates must achieve a passing score to qualify for the eligible list.

How to Apply

Please visit www.fresno.gov/jobs to apply. ONLY ONLINE APPLICATIONS AND MATERIALS ARE ACCEPTED and must be submitted by midnight on the closing deadline, or they will not be accepted for any reason. Resumes will not be accepted in lieu of a completed employment application.

Veteran’s Preference

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service.

Equal Opportunity Employer

The City of Fresno is an Equal Opportunity Employer. Should you need special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination.