Position Definition

Covenant Aviation Security (CAS) is seeking a Dual Function Security Supervisor to support security operations at Milwaukee-Mitchell International Airport (MKE). This position is designed to provide operational flexibility and may be assigned to perform either Security Supervisor or Security Officer duties based on operational needs. When functioning as a supervisor, the employee provides frontline leadership, supports personnel, responds to incidents, and helps ensure compliance with TSA regulations, airport requirements, client standards, and company policies. When functioning as a Security Officer, the employee performs assigned security duties, including access control, credential verification, inspections, patrols, and monitoring of restricted areas.

Schedule & Hours

This is a variable-hour, dual-function position. Full-time or part-time hours may be available based on operational needs; however, a specific number of hours in either function is not guaranteed. Employees may be scheduled to perform Security Supervisor duties, Security Officer duties, or a combination of both, with the applicable hourly rate paid based on the role performed. Scheduled hours, shifts, posts, and assignments may vary based on staffing levels, employee leave, open posts, and other operational requirements. Broad availability and flexibility are essential for success in this role. Candidates who are available across multiple shifts, including days, evenings, overnights, weekends, and holidays, are strongly preferred.

Company History

Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development. Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.

Employment Compensation & Benefits

Covenant Aviation Security offers a competitive compensation package, with a starting hourly rate of $21.00 when performing Security Officer duties and $24.00 when performing Security Supervisor duties. Employees are paid the applicable hourly rate based on the role performed during the assigned hours. In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

• Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment)
• 401(k) Retirement Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Company-Paid Life Insurance
• Voluntary Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Company-Furnished Uniforms (where applicable)
• Paid Training and Professional Development Opportunities

Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

Essential Functions

Security Supervisor Functions

• Provide frontline supervision and support to security personnel during assigned shifts, ensuring compliance with post orders, client requirements, airport security procedures, and company policies.
• Conduct routine post inspections and employee performance checks to ensure security responsibilities are performed safely, professionally, and in accordance with established procedures.
• Identify performance deficiencies, operational concerns, or security vulnerabilities and provide coaching, corrective direction, or escalation to site management as appropriate.
• Respond to security incidents, emergencies, operational issues, and situations not specifically addressed by Post Orders. Take appropriate action and notify site management and other appropriate stakeholders as required.
• Conduct required assessments, tests, post inspections, equipment checks, and other quality or compliance activities as assigned.
• Review pass-down information and maintain awareness of current operational conditions, staffing needs, security concerns, and other information affecting assigned operations.
• Reassign personnel and coordinate staffing adjustments as needed to maintain required post coverage and support operational needs.
• Provide on-the-job coaching, training, instruction, and performance feedback to security personnel as assigned.
• Prepare, review, and submit required operational documentation, including post and patrol logs, rosters, Daily Activity Reports (DARs), employee statements, incident reports, and other required records.
• Maintain effective communication with site management and other operational leaders regarding staffing, employee performance, incidents, operational concerns, and potential security vulnerabilities.
• Coordinate with site management and other operational leaders to resolve unusual, escalated, or time-sensitive situations.

Security Officer Functions

• Perform assigned Security Officer duties in accordance with applicable Post Orders, airport requirements, client standards, TSA regulations, and company policies.
• Verify identification credentials, badges, and access authorizations and enforce established access control requirements for restricted and secured areas.
• Inspect persons, property, deliveries, and vehicles in accordance with established security procedures and assigned post orders.
• Operate security equipment, screening devices, communication equipment, and other post-specific equipment in accordance with established procedures.
• Monitor assigned posts and restricted areas for suspicious, unusual, or unauthorized activity and promptly report or respond to security concerns.
• Conduct foot and/or mobile patrols of assigned areas, including airport terminals, access points, and other designated locations.
• Maintain situational awareness and immediately respond to or report security incidents, access control violations, safety concerns, and other unusual activity.
• Maintain current knowledge of applicable post orders, directives, procedures, equipment requirements, and other information necessary to safely and effectively perform assigned duties.
• Provide professional and courteous customer service when interacting with airport employees, contractors, vendors, visitors, and members of the traveling public.

General Responsibilities

• Report to assigned post on time, fit for duty, and in proper uniform and maintain a professional appearance and demeanor throughout the assigned shift.
• Maintain vigilance, professionalism, sound judgment, and situational awareness while performing both Security Supervisor and Security Officer responsibilities.
• Maintain required licenses, airport credentials, training qualifications, and certifications necessary to perform assigned duties.
• Follow all company safety, security, attendance, conduct, and operational policies and procedures.
• Perform other duties and assignments as directed based on operational needs.

Minimum Qualifications

• Must be at least 21 years of age.
• Must be a U.S. Citizen, U.S. National, or Lawful Permanent Resident.
• Must possess a valid driver's license and meet CAS Motor Vehicle Record (MVR) standards.
• Must possess a valid Security License issued by the Wisconsin Department of Safety and Professional Services (DSPS).
• Must possess a High School Diploma or GED.
• Must have at least two (2) years of supervisory experience in security, military, law enforcement, aviation, or a related operational environment.
• Must be able to speak, read, write legibly, and understand English.
• Must successfully complete all background screening requirements established by the Airport and Company.
• Must be willing to submit to and successfully pass required drug screening and comply with the Company's Drug-Free Workplace Policy.
• Must be able to distinguish colors in bright and low-light conditions and have vision correctable to 20/20.
• Must be able to hear and appropriately respond to audible alarms.
• Must maintain a neat, well-groomed, and professional appearance consistent with Company and contract requirements.

Preferred Qualifications

• Previous supervisory or leadership experience in aviation security or airport operations.
• Experience working in a TSA-regulated or Part 1542 airport environment.
• Experience supervising employees in a 24/7 operational environment.
• Knowledge of access control, credentialing, vehicle inspections, patrol operations, and airport security procedures.
• Experience responding to security incidents and completing operational or incident documentation.

Competencies

• Leadership
• Communication
• Accountability
• Decision Making
• Problem Solving
• Teamwork
• Customer Service
• Adaptability
• Regulatory Compliance
• Attention to Detail

Physical Demands

• May require standing, sitting, walking for various, possibly extended periods of time.
• May be required to climb inside and bend under vehicles for vehicle inspections (e.g., construction dump trucks, etc.).
• Physically, mentally, and emotionally capable of performing all duties required for their assigned post/duties.
• Capable of performing normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking/patrolling for entire shift(s), climbing stairs, running and self-defense.
• Be able to perform the duties of their position, with or without reasonable accommodation.

Work Environment

Work is performed in both indoor and outdoor airport environments; however, the majority of assigned duties are performed outdoors. Duties may require prolonged exposure to outdoor conditions, including extreme temperatures, snow, wind, rain, direct sunlight, and other weather conditions common to Wisconsin. Dual Function Officers may work in close proximity to vehicle traffic, aircraft activity, and other operational airport environments. Employees must remain alert, professional, and capable of performing assigned duties safely and effectively in all environmental conditions.

EEO Statement

Covenant Aviation Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.