Director Cancer Care Services - Kootenai Clinic KC Operations

Join Kootenai Health as our next Cancer Care Director, where you’ll serve as a highly visible, hands-on operations leader driving both strategy and day-to-day excellence across our three cancer care clinic locations. We’re seeking a collaborative, relationship-focused leader who thrives in a “boots-on-the-ground” environment. Someone who is engaged at the front lines, building trust with providers, staff, and partners while ensuring consistent, high-quality care delivery.

As our Cancer Care Director, you will be responsible for setting the strategic direction and optimizing the performance of Kootenai Clinic Cancer Services, with direct oversight of clinic operations. This role requires strong ground-level operational leadership, balancing big-picture strategy with the ability to stay closely connected to clinic workflows, team dynamics, and patient experience. You will function within a collaborative leadership structure, partnering closely with physicians, clinical leaders, and administrative stakeholders, and reporting to the Kootenai Clinic Division Executive Director.

What you will do!

• Lead, direct, and inspire high-functioning clinical care teams to exceed the expectations of patients and providers
• Drive strategies aimed at ensuring strong and sustained service relationships with referring providers
• Perform day-to-day oversight and direction of clinical operations management staff
• Serve and collaborates with the clinic leadership team to implement standardized practices consistent with the organization and across locations
• Direct and acts as coach to managers and supervisors on best practices to serve our patients and most efficiency aid and enhance practice performance
• Develop and reports on metrics for measuring practice performance internally and against industry benchmarks

Requirements and Minimum Qualifications

• Bachelor’s degree required; master’s degree in business, nursing leadership, healthcare administration, public administration or related discipline or completion within 3 years of hire required
• Minimum 5 years of experience and demonstrated performance in clinical practice management required
• Minimum 10 years of experience in a professional business environment, preferably in healthcare
• CMPE or FACMPE certification through Medical Group Management Association preferred
• Working knowledge of value improvement and management system principles, and experience in leading change
• Strong knowledge of physician practice financial administration and payer reimbursement
• Excellent organizational skills with attention to detail and the ability to plan, implement and manage multiple projects

Working Conditions

• Must be able to lift and move up to 10 lbs
• Must be able to reach arms above or below shoulder height
• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Repetitive movements

About Kootenai Health

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you: Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff. Benefits begin on the 1st of the month following 30 days of employment. Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees Tuition assistance after 90 days to support your professional growth Retirement plans with pre‑tax and Roth options and employer matching from 3%–6% Competitive pay, plus night, weekend, and PRN shift differentials Award‑winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories And an employee referral bonus program Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today!

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.