Director, Human Resources

Location: Chicago, IL (Corporate Office)

Schedule: Full-Time; Exempt; In-office 4–5 days per week with periodic travel to regional offices and properties as needed

Reports To: President of Property Management

Direct Reports: 2 (HR Team Members)

Salary: Competitive and commensurate with experience; Annual performance-based bonus opportunity

Benefits: Health, dental, vision, and life insurance, short- and long-term disability, accident and critical illness coverage, 401(k) with company match, paid parental leave, PTO, paid holidays, rent discounts, professional development opportunities, employee assistance program, and more.

Shape the Future of People Strategy

Banner Property Management, LLC is a dynamic and growing real estate organization offering exceptional opportunities for leadership and professional growth. Since 1989, Banner has built a proven track record of investing, developing, and managing across a diverse portfolio. Alongside our nonprofit affiliate, Full Circle Communities, we are committed to creating thriving communities while fostering and engaging a high-performing workplace.

We are seeking an experienced Director, Human Resources to lead our people strategy across both organizations. As our senior HR leader, you'll partner closely with executive leadership to build a strong workplace culture, develop and support leaders, enhance employee engagement, and ensure our HR programs evolve alongside the organization's growth. This is more than a traditional HR leadership role—it's an opportunity to influence the employee experience, strengthen leadership across the organization, and help create an environment where people and the business can succeed together.

What You'll Do

As Director of Human Resources, you'll provide strategic leadership across every aspect of the employee experience while partnering closely with executive leadership and department managers. Key responsibilities include, but are not limited to:

• Lead and develop a team of two HR professionals while overseeing daily HR operations.
• Partner with executive leadership on workforce planning, organizational design, succession planning, and talent strategy.
• Build and strengthen employee engagement, recognition, communication, and culture initiatives across multiple locations.
• Lead talent acquisition efforts for corporate, property management, maintenance, and executive-level positions.
• Oversee employee relations, workplace investigations, performance management, coaching, and leadership development.
• Direct compensation strategy, benefits administration, annual compensation reviews, bonus planning, and total rewards programs.
• Ensure compliance with federal, state, and local employment laws while managing HR policies, handbooks, and regulatory reporting.
• Oversee workers' compensation, unemployment claims, risk management, and employment-related legal matters.
• Leverage HR technology and workforce analytics to improve decision-making, operational efficiency, and employee experience.
• Develop HR strategies that support organizational growth, acquisitions, and long-term business objectives.

Education & Experience

Required: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; Master’s degree preferred. Minimum of 10–15 years of progressive HR experience, with at least 5 years in a senior leadership role. Experience supporting multi-site operations and partnering with executive leadership teams. Demonstrated success leading employee engagement, organizational development, culture transformation, leadership development, and change management initiatives. Experience developing workforce planning strategies, career pathing frameworks, organizational structures, and succession planning programs. Proficiency with HRIS systems, workforce analytics, and Microsoft Office applications.

Preferred: Master’s Degree Experience in property management, real estate development, hospitality, retail, healthcare, or other decentralized operational environments preferred. Professional Certifications: SHRM-SCP, SPHR, CEBS or equivalent professional certification.

Knowledge, Skills & Competencies

• Strategic leadership and business acumen.
• Advanced knowledge of multi-state employment laws, compliance guidelines, workers’ compensation case management, unemployment regulations, and HR operational best practices.
• Exceptional conflict resolution, relationship-building, and executive coaching skills.
• Demonstrated ability to build trust and credibility with employees and leaders.
• Strong organizational development, change management, and leadership coaching capabilities.
• Strong analytical, problem-solving, and decision-making abilities.
• High degree of professionalism, integrity, discretion, and emotional-intelligence in handling sensitive matters.
• Ability to seamlessly balance high-level strategic planning with hands-on, daily execution.

Why Join Us?

This is an opportunity to make a meaningful impact across two growing, mission-driven organizations by creating an exceptional employee experience and building the people practices that support long-term success. You’ll work alongside a collaborative leadership team that values excellence, accountability, partnership, innovation, and continuous development.

Pre-Employment Requirements

Final candidates will be required to pass a background check and provide professional references. Banner Property Management and Full Circle Communities are Equal Opportunity Employers. We celebrate diversity and are committed to fostering an inclusive environment for all employees. If you're ready to lead a modern HR function while helping shape the future of two growing organizations, we'd love to hear from you.