Director compliance & risk

The Director, Compliance & Risk, leads Community Choice Credit Union’s enterprise-wide compliance function, ensuring the credit union maintains effective practices to meet applicable legal, regulatory, and internal requirements, and serves as a trusted resource to senior leadership on compliance, regulatory, and related risk matters. This role provides leadership across regulatory compliance, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/CFT, regulatory monitoring, compliance risk assessment, policy governance, audit and examination remediation, enterprise risk management, third-party risk, operational risk, business continuity, and emerging areas of risk including artificial intelligence and data protection.

The Director partners closely with Operations, Information Technology, Lending, and other business lines to translate regulatory requirements into policies, processes, controls, systems, and employee practices, and oversees findings and corrective actions resulting from internal audits, external audits, regulatory examinations, and other independent reviews.

Essential Responsibilities:

• Enterprise Compliance Oversight – Lead Community Choice Credit Union's enterprise-wide compliance program, ensuring policies, processes, controls, products, disclosures, and member communications align with applicable laws, regulations, regulatory guidance, and internal requirements. Monitor regulatory developments and oversee compliance risk assessments, testing, reporting, and escalation. Establish effective governance around policies, procedures, ownership, review cycles, version control, and regulatory updates, and work across business lines to translate regulatory requirements into practical and sustainable operational processes and controls.
• BSA/AML/CFT & Regulatory Compliance – Manage the Credit Union's BSA/AML/CFT, OFAC, and financial crimes compliance programs, including Customer Due Diligence, suspicious activity monitoring and reporting, Currency Transaction Reporting, monetary instruments, sanctions, training, risk assessments, and internal controls. Collaborates with business unit leaders to strengthen processes, employee understanding, system controls, data integrity, automation, and reporting, including optimization of existing and new AML/CFT tool capabilities and customer due diligence processes.
• Audit, Examination, Remediation & Operational Risk - Serve as a key resource for internal and external audits, regulatory examinations, and other independent reviews, providing oversight of findings, corrective action plans, accountability, timelines, documentation, and sustainable remediation. Work with Operations, Information Technology, Lending, and other business lines to identify root causes, address recurring or systemic issues, and strengthen processes and controls.
• Enterprise Risk, Third-Party Risk & Business Continuity - Develop and maintain a right-sized Enterprise Risk Management framework providing appropriate structure around risk identification, assessment, ownership, risk appetite, key risk indicators, monitoring, and reporting. Identify and assist in mitigating operational, technology, cybersecurity, data, and other enterprise risks across business lines.
• AI Governance & Data Protection - Identify and develop an appropriate governance framework for the responsible use of artificial intelligence and emerging technologies, including policies addressing nonpublic personal information, confidential information, model training, vendor data usage, data retention, employee use, and related risks.

Knowledge & Skills:

• Experience – A minimum of 7–10 years of progressive experience in compliance, risk management, BSA/AML, audit, regulatory affairs, or related functions within a financial institution.
• Education - Bachelor’s degree in Business, Finance, Risk Management, Compliance, Law, or a related field, or an equivalent combination of education and relevant experience.
• Interpersonal Skills - Builds trusted, collaborative partnerships across all levels and departments, grounded in professionalism, sound judgment, and integrity.

Why You’ll Love It Here:

• UNconventional Culture: At Community Choice, we UNbank. UNbanking is a personality, an energy, a whatever-it-takes mentality to exceed our members’ expectations.
• Growth Opportunities: We offer a career path where your hard work will be recognized and rewarded.
• Comprehensive Benefits Package: Competitive pay, health benefits, generous 401K matching program, maternity and parental leave, flexible time off and more.

Community Choice Credit Union is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.