Direct support staff

Are you looking for a job where you actually make a difference—like, every single day? At Crimson Heights, we work with awesome teens and young adults who are navigating social, emotional, and behavioral challenges. Through our day treatment program, we help them grow, build life skills, and gain confidence to move toward independence. If you’ve got a big heart, a calm presence, and a love for helping others, keep reading—we want you on our team!

Job Description:

You’ll be a Direct Support Staff—a daily superhero and a go-to support for clients throughout their structured daily schedule. You’ll offer guidance, encouragement, and accountability while helping them build critical skills in a safe and supportive environment.

Essential Job Functions:

• Be a positive role model and build real connections with residents;
• Help teens and young adults work toward their treatment goals;
• Jump in with daily routines—chores, activities, groups, and more;
• Go on outings, community events, or just get out of the clinic for a while!;
• Support emotional regulation and safety with compassion and calmness;
• Document what you see, hear, and experience—your observations matter!;
• Be part of a team that has each other’s backs and truly cares.

Specific Duties and Responsibilities:

• Mentors and assist residents with meeting treatment goals. Encouraging clients to develop links with the community, attend off-site activities and expand their personal social network.
• Responsible for being aware of where all assigned clients are and what they are doing at all times.
• When assigned to a one-to-one with a client, the requirement is to have eyes on the client at all times during the assigned period.
• If observing a client leaving the premises, the expectation is to follow them until further assistance can be provided.
• Enforces clinic rules pursuant to the policy.
• Facilitate the daily schedule including participating in, and providing support to clients, to include but not limited to, activities such as chores, deep clean of designated space, groups, activities, and events.
• Provide transportation to clients for community outings and meetings in company vehicle in a safe and legal manner.
• Reports signs of increased aggression, suicidal behavior danger of elopement, etc. and takes necessary safety precautions.
• Practice compliance with all policies, record keeping requirements, checklist assignments, assigned documentation, and any other assigned duties.

Education:

Required: High school diploma / 6-12 months experience working with individuals with either autism, oppositional defiance or conduct disorder. Preferred: Associates Degree, training and knowledge of behavior analysis, Bachelor’s degree in sociology, psychology, social work, or human services, or any other field relevant to care or services to individuals with behavioral and/or mental health challenges.

Job Types:

Full-time, Part-time

Benefits:

Health insurance; Paid training

Application Question(s):

How did you learn about us?

Work Location:

In person