Dental receptionist/office manager

Benefits:

• Employee discounts

About the Role:

Join the friendly team at Isabelle Jaillet DMD PC in West Medford, MA as a Dental Receptionist/Office Manager! We're looking for an organized and personable professional to be the welcoming face of our practice and keep daily operations running smoothly. If you thrive in a patient-focused environment and love keeping things organized, this could be the perfect opportunity for you.

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office experience
• Schedule and confirm patient appointments using dental practice management software
• Manage patient records, ensuring accurate and up-to-date documentation
• Handle insurance verification, billing, and claims submission
• Collect and process patient payments and manage accounts receivable
• Answer phones, respond to inquiries, and coordinate communication between patients and clinical staff
• Oversee day-to-day office operations, including supply ordering and vendor coordination

Requirements:

• Prior experience in a dental or medical office setting strongly preferred
• Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance, billing, and coding procedures
• Excellent communication and interpersonal skills with a patient-first attitude
• Strong organizational and multitasking abilities in a fast-paced environment
• Proficiency in Microsoft Office and general computer skills
• Professional, dependable, and detail-oriented team player

About Us:

Isabelle Jaillet DMD PC is a trusted dental practice serving the West Medford, MA community with a commitment to high-quality, compassionate patient care. Our patients love us for our personalized approach and welcoming atmosphere that makes every visit comfortable. We pride ourselves on fostering a supportive team environment where every staff member plays a vital role in the success of the practice.