Dental Insurance Biller (RCM)

Join Platinum Dental Services and Grow Your Career in Dental Revenue Cycle Management!

Platinum Dental Services is looking for a motivated, detail-oriented Dental Insurance Biller (RCM Biller) to join our team! If you're organized, enjoy problem-solving, and have a passion for accuracy and efficiency, we'd love to meet you.

At Platinum Dental Services, we believe in investing in our team members and creating opportunities for long-term career growth. We're committed to building a positive, collaborative workplace where employees feel supported and have the opportunity to succeed.

As an RCM Biller, you'll play an important role in supporting the financial health of our dental practices by ensuring insurance claims are processed accurately, payments are posted correctly, and outstanding claims are resolved efficiently.

What We Offer

• Competitive Pay: $18–$20 per hour, based on experience
• Bonus Opportunities: Earn additional income through our performance-based bonus program
• Health Benefits: Medical, dental, and vision insurance for eligible full-time employees (30+ hours per week)
• 401(k) with 3% Company Match: Available to eligible employees
• Paid Time Off: 1 week of PTO
• Paid Holidays: 6 paid holidays each year
• Career Growth: Opportunities for professional development and advancement within revenue cycle management
• Supportive Team Environment: Work alongside a collaborative team that values accuracy, accountability, and continuous improvement

Schedule & Work Location

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Work Arrangement: On-site position

Remote Work: This position is not eligible for remote work

What You'll Do

As a Dental Insurance Biller, you'll be responsible for supporting accurate insurance billing, payment processing, and timely resolution of outstanding claims. You'll work closely with team members and dental offices to maintain efficient revenue cycle operations.

Your responsibilities will include:

• Follow up on outstanding dental insurance claims to ensure timely processing and payment
• Review and resolve denied, rejected, or unpaid insurance claims
• Communicate with insurance companies to verify claim status, identify issues, and resolve payment discrepancies
• Process and accurately post insurance payments to patient accounts
• Review patient accounts and billing information to identify and correct discrepancies
• Collaborate with dental office teams to obtain necessary clinical documentation and insurance information
• Respond to patient questions regarding insurance claims, billing, and payments
• Maintain accurate billing records and documentation
• Monitor outstanding claims and support timely accounts receivable resolution
• Follow established billing procedures and maintain compliance with patient privacy requirements
• Work with the RCM team to identify opportunities to improve billing accuracy, efficiency, and collections

What We're Looking For

• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Strong problem-solving skills and ability to resolve billing discrepancies
• Excellent written and verbal communication skills
• Ability to understand patient accounts, insurance claims, and billing information
• Comfortable communicating with insurance companies, patients, and dental office teams
• Basic computer skills and ability to learn billing and practice management software
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• A dependable, positive attitude and team-oriented mindset
• Willingness to learn, grow, and develop professionally

Preferred Qualifications:

• Previous dental insurance billing or revenue cycle management experience
• Familiarity with dental insurance claims, denials, and payment posting
• Experience with dental practice management or billing software
• Understanding of dental terminology, insurance benefits, and billing procedures
• Experience with insurance accounts receivable and claims follow-up

Build Your Future with Platinum Dental Services

At Platinum Dental Services, we're looking for team members who want more than just a job. We want to help you build a rewarding, long-term career.

As an RCM Biller, you'll have the opportunity to strengthen your dental insurance knowledge, develop valuable financial and administrative skills, and make a meaningful impact on the success of our dental practices.

Whether you're looking to expand your experience in dental billing or pursue future opportunities within revenue cycle management, we're committed to supporting your professional growth.

Ready to take the next step in your career? Apply today! We'd love to learn more about your experience and what you can bring to our team.