Data scientist

Replies within 24 hours

Benefits: Dental insurance, Health insurance, Vision insurance

About the Role

We're looking for a Data Scientist who can turn complex data into clear, actionable insights and help us move models from idea to production.

Qualifications

• Master's degree (or higher) in a quantitative field, or equivalent professional experience
• Strong Python skills, with hands-on experience in libraries like scikit-learn, statsmodels, or PyTorch
• Solid grounding in statistical and ML methods (regression, time series, predictive modeling, tree-based methods, neural networks, etc.)
• Experience with SQL for data extraction and manipulation
• Familiarity with version control (Git) and CI/CD for model deployment
• Comfort working in cloud ML environments (AWS SageMaker, Azure ML, or similar)
• A track record of applying data science to real business problems, not just academic settings
• Strong communication skills — able to translate technical findings for non-technical audiences
• Experience modernizing legacy data infrastructure is a plus
• History of driving cross-team initiatives without direct authority is preferred

Responsibilities

• Partner with business stakeholders to identify high-impact questions and translate them into data-driven answers
• Clean, prepare, and analyze data from multiple sources
• Build and deploy predictive/prescriptive models that solve real business problems
• Communicate findings through clear visualizations and reporting
• Ship models to production within our cloud infrastructure
• Contribute to planning and prioritization of data initiatives
• Keep current with new tools and techniques in the field

Compensation: $62.00 - $67.00 per hour

About Us

The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey. We are a “people” company. We are a flat organization. We believe the best idea win. We believe in radical truth. We attract strong-minded people with fierce intellect.

Mission Statement: CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.