Data center operations technician

Shift:

REQUIRED 12-hour shifts (6am-6pm) - 3 Days/4 Days alternating weeks schedule
Front-Half Days From Sunday to Tuesday or Wednesday
Or
Back-Half Days - From Wednesday or Thursday through Saturday

About the Role

Join a team supporting one of the world's largest hyperscale cloud computing environments. As a Data Center Operations (DCO) Technician, you will play a critical role in maintaining the physical infrastructure behind large-scale cloud services. This is a hands-on position focused on server hardware troubleshooting, break/fix repairs, infrastructure deployments, cabling, and data center operations. This role is ideal for candidates who enjoy working directly with technology, solving hardware issues, and operating within a fast-paced, mission-critical environment where uptime and reliability are essential.

Required Qualifications

• 1+ year of hands-on hardware troubleshooting, break/fix, or technical support experience.
• Experience building, repairing, upgrading, or troubleshooting computer systems, gaming PCs, workstations, or servers.
• Basic understanding of computer hardware, server architecture, and networking fundamentals.
• Experience troubleshooting hardware issues using structured problem-solving techniques.
• Ability to work independently in a fast-paced environment with minimal supervision.
• Strong communication skills and ability to work effectively across teams.
• Ability to stand, walk, bend, and work on your feet for up to 12 hours in a data center environment.
• Ability to lift and move server hardware and equipment as needed.

Responsibilities

Server Hardware Support

• Troubleshoot and repair production server hardware using diagnostic tools and command-line utilities.
• Perform break/fix activities and replace failed hardware components, including: Hard drives (HDD/SSD), Memory (RAM), CPUs, Power supplies, Motherboards, Network Interface Cards (NICs), Fan assemblies and other server components.
• Conduct server commissioning, decommissioning, upgrades, and hardware refresh activities.
• Install and deploy new server hardware through rack-and-stack operations.

Network & Cabling Infrastructure

• Install, route, label, and maintain copper and fiber optic cabling.
• Troubleshoot physical network connectivity issues.
• Perform cable tracing, validation, and physical-layer diagnostics.
• Support patch panel, switch, and cross-connect installations while maintaining cable management standards.

Data Center Operations

• Monitor system alerts and respond to hardware-related incidents.
• Perform root cause analysis to identify and resolve recurring infrastructure issues.
• Carry out scheduled maintenance and operational tasks across the data center environment.
• Accurately document work performed through ticketing systems and operational procedures.
• Adhere to change management, escalation, and operational standards.

Infrastructure & Facility Support

• Assist with rack power installations and power-path verification.
• Support low-voltage infrastructure activities.
• Conduct routine inspections of racks, hardware, and supporting infrastructure.
• Monitor environmental conditions such as airflow, temperature, and equipment health.
• Maintain a safe, organized, and operationally excellent data center environment.

Job Type & Location

This is a Contract position based out of New Albany, OH.

Pay and Benefits

The pay range for this position is $22.63 - $22.63/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in New Albany, OH.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.