Data center technician ii

The Data Center Technician maintains the physical infrastructure. The role installs and replaces equipment, troubleshoots hardware and connectivity issues, monitor conditions, and follows safety and security procedures to keep operations reliable.

Responsibilities

• Install, rack, cable, label, and decommission servers, storage devices, and network equipment.
• Diagnose and resolve hardware, cabling, power, and connectivity issues; escalate complex incidents.
• Perform routine inspections and preventative maintenance on equipment and data center infrastructure.
• Track equipment, parts, work orders, and changes in asset-management and ticketing systems.
• Follow change-control procedures, site security requirements, and electrical and workplace safety standards.
• Coordinate with network, systems, facilities, and vendor teams during repairs and deployments.
• Document work performed, troubleshooting steps, and equipment status.
• Support scheduled maintenance, equipment moves, and occasional after-hours work.

Qualifications

• Experience with server hardware, computer components, cabling, or IT support preferred.
• Familiarity basic networking concepts.
• Ability to use hand tools and safely lift or move equipment, with reasonable accommodations.
• Strong troubleshooting, communication, documentation, and teamwork skills.
• Willingness to work shifts, weekends, or on-call rotations when required.

Preferred certifications

• Relevant vendor certifications or data center operations training.

Work is primarily on-site in a secure data center. The role may involve standing, bending, working in equipment aisles, wearing protective equipment, and responding to operational issues outside standard business hours.