Data center operations engineer

Replies within 24 hours

Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Vision insurance

About the Role

Support Data Center Managers in maintaining critical facility operations — electrical, mechanical, and environmental systems — to meet our company data center standards and a 99.99% uptime objective.

Key Responsibilities

• Manage MEP systems supporting the data center: HVAC, UPS, ATS, and generators
• Build, maintain, and monitor infrastructure using Vertiv SiteScan and/or APC Data Center Expert/IT Advisor
• Support IT floor space, cabinet power, and U-space management
• Oversee vendor-performed maintenance and equipment improvements
• Ensure Change Management and incident ticketing processes are followed
• Maintain data center inventory documentation
• Enforce physical access, safety, and security protocols

Required Qualifications

• BS in Electrical Engineering (or 10 years relevant experience), with MEP/HVAC exposure
• 3–5 years managing APC DCE/ITA and Vertiv SiteScan environments (required)
• Strong understanding of HVAC, UPS, ATS, and generator functions/alarming (required)
• 3+ years in an administrative/systems capacity
• Experience with incident ticketing and change management tools
• Strong communication skills (MS Word, Excel, PowerPoint, Teams)
• Collaborative, detail-oriented, and process-driven mindset

Preferred Qualifications

• Experience overseeing vendor-led electrical/mechanical projects
• Familiarity with servers, storage, and networking (Nutanix, HP, VMware, Cisco)
• Bilingual — English/Spanish

Compensation: $50.00 - $60.00 per hour

About Us

The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey. We are a “people” company. We are a flat organization. We believe the best idea win. We believe in radical truth. We attract strong-minded people with fierce intellect.

Mission Statement: CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.