The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$15.909

Job Posting:

JR2026-00029870 Customer Service Specialist – Environmental Laboratory (Open)

Applications No Longer Accepted On:

(If no date is displayed, job is posted as open until closed)

Job Description:

The Department of Health and Human Services is seeking a Customer Service Specialist to support our Nebraska Public Health Environmental Laboratory on a full-time basis.

Job Duties:

As the Customer Service Specialist, you will:

• Respond to customer requests and assemble and ship sample collection kits.
• Conduct minor preliminary testing procedures (pH, acidification of samples), sample custody, and sample disposal.
• Print sample requests, enter sample collection demographics, sort incoming samples, and deliver samples to appropriate work areas.
• Pick up and deliver mail.

The successful candidate must be detail-oriented, dependable, able to organize multiple projects and enjoy working independently.

We offer an excellent total compensation package including 13 paid holidays; vacation and sick leave; a State-matched retirement plan; and health, dental, vision, and life insurance options!

Requirements / Qualifications

Minimum Qualifications:

Experience performing laboratory bench procedures in a chemical environmental, microbiological, or biological laboratory OR post-high school coursework/training in laboratory bench techniques, biology, microbiology, or other biological/life sciences.

Preferred Qualifications:

• A high school diploma with at least 6 months experience in customer service, or working with the public.
• A working knowledge of word processing, spreadsheets, and clerical skills.
• Knowledge of environmental testing.
• Ability to lift containers weighing up to 50 lbs.

Other:

Valid Driver's License Required

Knowledge, Skills, and Abilities:

Ability to:

• Communicate effectively; interact with lab staff and the public.
• Understand and follow supervisory instructions and safety policies.
• Work with limited supervision.
• Compose correspondence using correct grammar, punctuation, and spelling.
• Relay knowledge gained to co-workers to recognize and solve problems.
• Act in a professional manner at all times when representing the laboratory.
• Lift up 50lb containers.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.