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  4. Customer Service Representative

Onsite Customer Service Representative jobs in Omaha, Nebraska, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

On-Site Customer Service Representative — Find Your Role in Omaha

Omaha's growing business community continues to seek skilled customer service representative jobs in Omaha to support rising demand for client support professionals. This on-site role offers 199 open positions for professionals ready to engage directly with clients and build lasting relationships. As companies across Nebraska expand their support teams, Omaha remains a hub for service-driven talent.

Successful candidates bring strong communication skills, patience, and a problem-solving mindset to every interaction. Familiarity with CRM software, active listening, and the ability to multitask under pressure are highly valued traits for anyone pursuing customer service representative positions. Employers also look for adaptability and a positive attitude, since representatives often navigate diverse client needs across phone, email, and chat channels.

On-site work in Omaha allows representatives to collaborate closely with teammates, receive hands-on training, and build rapport within a dynamic office environment. Local employers continue to hire a customer service representative to meet growing consumer expectations, reflecting a steady demand across Nebraska's service-driven economy. This face-to-face setup fosters mentorship and quick problem resolution, qualities that remote models often lack.

If you're ready to take the next step in your career, explore the latest customer service representative vacancies available through Global Work AI. Whether you're starting out or seeking new challenges, Omaha's thriving job market offers plenty of opportunity to grow. Discover a role that matches your skills and start making an impact today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a customer service representative in Omaha?

    In Omaha, Nebraska, pay for a customer service representative typically falls in the mid-$30,000s to mid-$40,000s per year for full-time, on-site roles, with hourly rates often landing around the mid-teens. Actual compensation depends on employer size, industry, shift coverage, and whether the position includes bonus pay or call-center incentives. Healthcare, logistics, finance, and retail support teams may offer different ranges. It also helps to compare local listings with similar customer support jobs in Omaha, since posted wages can move with experience and scheduling needs.
  • What skills do I need for a customer service representative job?

    Strong communication is the foundation, but employers in Omaha also look for patience, active listening, clear problem-solving, and solid computer skills. A customer service representative should be comfortable using CRM systems, handling phone and email inquiries, and keeping accurate records during busy office hours. Time management and conflict de-escalation matter too, especially in an on-site environment where quick teamwork is important. Many hiring managers value professionalism, adaptability, and a calm tone under pressure, so reviewing current job ads can help you match the most requested skills.
  • What qualifications are required for a customer service representative role in Omaha?

    Most employers in Omaha ask for a high school diploma or GED, plus some prior experience in customer-facing work, though entry-level openings do exist. For an on-site customer service representative position, basic computer literacy and the ability to learn company systems are usually essential. Some roles prefer experience in call centers, retail, or administrative support, and bilingual ability can be an advantage in certain markets. Background checks, reliable attendance, and a professional work history are also common. Checking each posting closely will show where employers are flexible and where they are not.
  • What does a customer service representative do in an on-site office role?

    In an office-based setting, the customer service representative handles inquiries, resolves account issues, documents interactions, and routes more complex problems to the right team. Day-to-day work in Omaha may include answering calls, replying to emails, updating records, processing requests, and supporting coworkers with customer follow-up. Because the role is on-site, in-person collaboration and fast access to supervisors often make it easier to solve issues quickly. The exact duties can vary by industry, so comparing job descriptions will give you a clearer view of the workflow.
  • Is customer service representative a good career path for customer support growth?

    Yes, it can be a strong starting point for customer support growth, especially if you want experience that transfers across industries. A customer service representative role builds communication, systems knowledge, complaint handling, and process discipline—skills that can lead to senior support, team lead, operations, account management, or training roles. In Omaha, many employers value employees who grow into broader service and quality positions. The path is often most rewarding when you keep building technical fluency and performance metrics, so it helps to compare advancement options across related openings.
  • How does the hiring process usually work for a customer service representative job in Omaha?

    The process often starts with an online application, followed by a recruiter screen or brief phone interview. For Omaha employers, candidates may then complete one or more interviews, a skills assessment, and sometimes a typing or software test if the role is office-based. Some companies also check references and run background screenings before making an offer. Timelines vary by industry and urgency, but many hiring teams move fairly quickly for customer service representative openings. Reviewing recent postings can help you prepare for the steps that come next.
  • What schedule and work conditions should I expect in an on-site customer service representative role?

    Schedules in Omaha often include weekday shifts, but some on-site customer service representative jobs also require evenings, weekends, or rotating coverage depending on the employer. The work environment is usually office-based, with phones, computer systems, and regular interaction with teammates and supervisors. Expect periods of steady activity, plus spikes during peak call or service times. Many roles include attendance standards, dress codes, and performance goals tied to response time or satisfaction. If flexibility matters, it is worth comparing listings for shift patterns, breaks, and workplace expectations.

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199 jobs found

  • trane technologies

    trane technologies

    Today

    Customer sales associate

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Omaha, NE, United States
    $38k – $76k/yrFull TimeEntry with Degree
  • 3

    347c094d-8195-4bb0-91e1-ee13d524b6c8

    Today

    Client service representative i / branch: aksarben

    Established in 1964 in Omaha, Nebraska, our family-owned financial institution's vision is to be the best in class in meeting the evolving financial needs of our customers. Our extensive history and...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Makovicka Physical Therapy

    Makovicka Physical Therapy

    Today

    Patient experience representative

    About Us The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Simple Staffing

    Simple Staffing

    a day ago

    Customer service delivery advocate

    * Simple Staffing is hiring for this position on behalf of Carvana * We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana -...

    onsite, Omaha, NE, United States
    $38k – $42k/yrFull TimeJunior (<2 years)
  • Baxter Subaru Omaha

    Baxter Subaru Omaha

    2 days ago

    Business development center service representative - baxter subaru omaha

    Do you want to help transform the auto industry? Come let Baxter Subaru Omaha show you just how Remarkable you can be! At Baxter Subaru Omaha, our mission is to create a powerhouse of high-impact...

    onsite, Omaha, NE, United States
    $40k/yrFull TimeJunior (<2 years)
  • Markel

    Markel

    3 days ago

    Premium audit representative

    What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize...

    onsite, Omaha, NE, United States
    $33k – $69k/yrFull TimeEntry with Degree
  • O

    OMAHA DOUGLAS FEDERAL CREDIT U

    3 days ago

    Member advocate

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Full-Time Member Advocate Omaha Douglas Federal...

    onsite, Omaha, NE, United States
    $36k – $44k/yrFull TimeJunior (<2 years)
  • Family Dollar

    Family Dollar

    4 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    5 days ago

    Customer experience coordinator full time

    Customer Experience Coordinator At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters...

    onsite, Omaha, NE, United States
    $32k – $33k/yrFull TimeJunior (<2 years)
  • Hy-Vee, Inc.

    Hy-Vee, Inc.

    5 days ago

    Service manager

    Job Description Job Title: Service Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're...

    onsite, Omaha, NE, United States
    Full TimeEntry with Degree
  • Edwards Chrysler Dodge Jeep Ram Fiat Village Pointe

    Edwards Chrysler Dodge Jeep Ram Fiat Village Pointe

    6 days ago

    Business development representative (automotive service)

    Edwards Chrysler Dodge Jeep Ram at Village Pointe in Omaha, NE is looking for an enthusiastic Business Development representative to join our growing dealership's service department. You will be...

    onsite, Omaha, NE, United States
    $38k/yrFull TimeEntry with Degree
  • L

    Lance-Juett-Insurance-Agency-Inc

    6 days ago

    Insurance customer service and sales

    Insurance Customer Service and Sales Join the top Farm Bureau Insurance Agency in Nebraska and Iowa! We provide the leads and support you need to succeed. Our marketing generates enough opportunities...

    onsite, Omaha, NE, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • MAJORS PLASTICS INC

    MAJORS PLASTICS INC

    6 days ago

    Customer service representative

    Job Details: Level: Experienced Job Location: Building 3 - OMAHA, NE Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day Job...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Walgreens

    Walgreens

    6 days ago

    Pharmacy customer service associate

    Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • OrthoNebraska

    OrthoNebraska

    7 days ago

    Patient access representative - casual/prn

    OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Charles Schwab Inc.

    Charles Schwab Inc.

    7 days ago

    Specialist, client account operations (cvrc)

    Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Gulf Coast Hotel Management Inc

    Gulf Coast Hotel Management Inc

    7 days ago

    Guest service representative weekend's only 7a-3p

    The Guest Service Representative is a team member of the MainStay Suites Omaha Old Mill location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Trane Italia

    Trane Italia

    9 days ago

    Customer sales associate

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Omaha, NE, United States
    $38k – $76k/yrFull TimeEntry with Degree
  • H&H Automotive LLC

    H&H Automotive LLC

    9 days ago

    Customer service representative

    Job Overview – How You’ll Contribute: Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H+H Group as a Customer Service Representative where you will work as a Service...

    onsite, Omaha, NE, United States
    $36k/yrFull TimeEntry with Degree
  • Nebraska Furniture Mart

    Nebraska Furniture Mart

    10 days ago

    Pt - customer service specialist

    At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us!...

    onsite, Omaha, NE, United States
    $34k – $46k/yrPart TimeJunior (<2 years)
  • Unifi

    Unifi

    11 days ago

    Oma delta customer service agent - part time

    Requirements and Description Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Omaha, NE, United States
    $32k/yrPart TimeEntry with Degree
  • Nebraska Furniture Mart

    Nebraska Furniture Mart

    12 days ago

    Sales representative

    At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us!...

    onsite, Omaha, NE, United States
    $44k – $159k/yrFull TimeSenior (5+ years)
  • Walgreens

    Walgreens

    12 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Fidelity Investments

    Fidelity Investments

    12 days ago

    Customer support representative - omaha / lincoln, ne area only

    Job Description: The Role Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered “yes” and are a customer service-minded champion, we are...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Fidelity Investments

    Fidelity Investments

    12 days ago

    Entry level customer service - omaha / lincoln, ne area only

    Job Description: The Role Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered “yes” and are a customer service-minded champion, we are...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Wesco

    Wesco

    12 days ago

    Inside sales representative (end user sales)

    As a Inside Sales Representative (End User Sales), you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • T

    T. Matthews Agency, LLC

    12 days ago

    Customer service rep

    Benefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Job Summary The Customer Service Representative provides excellent customer experience for...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • D.R. Horton

    D.R. Horton

    14 days ago

    Customer service coordinator-omaha

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality...

    onsite, Omaha, NE, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    16 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Hotel Equities Group, LLC

    Hotel Equities Group, LLC

    17 days ago

    Guest services representative

    Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team at...

    onsite, Omaha, NE, United States
    $36k/yrFull TimeJunior (<2 years)
  • U-Haul

    U-Haul

    18 days ago

    Customer service representative

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 5808 S 144th St, Omaha, Nebraska 68137...

    onsite, Omaha, NE, United States
    Full TimeEntry with Degree
  • Genuine Parts Company

    Genuine Parts Company

    20 days ago

    Customer service representative ii

    SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may...

    onsite, Omaha, NE, United States
    Full TimeMiddle (2-4 years)
  • Charles Schwab Inc.

    Charles Schwab Inc.

    20 days ago

    Financial services representative

    Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance...

    onsite, Omaha, NE, United States
    $53k – $60k/yrFull TimeJunior (<2 years)
  • CSL

    CSL

    21 days ago

    Customer service - donor support technician

    Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • YOUNGWILLIAMS INC

    YOUNGWILLIAMS INC

    21 days ago

    Case specialist - child support customer service

    Join our Legal Team and Help Nebraska Families! No experience is necessary. Extensive paid training is provided. Flexible Schedules are available M-F between the hours of 8 am - 5 pm. Nine paid...

    onsite, Omaha, NE, United States
    Full TimeEntry with Degree
  • Axos Bank

    Axos Bank

    22 days ago

    Client service advocate

    About This Job The Client Service Advocate (CSA) at Axos Securities supports Registered Investment Advisor (RIA) and Broker Dealer clients by delivering high-quality service and operational...

    onsite, Omaha, NE, United States
    $48k/yrFull TimeMiddle (2-4 years)
  • David's Bridal

    David's Bridal

    a month ago

    Alterations customer service associates

    From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the...

    onsite, Omaha, NE, United States
    Part TimeJunior (<2 years)
  • Unifi

    Unifi

    a month ago

    Oma frontier customer service agent - part time

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Omaha, NE, United States
    $32k/yrPart TimeEntry with Degree
  • EssilorLuxottica Group

    EssilorLuxottica Group

    a month ago

    Coordinator- customer service

    Requisition ID: 947897 Store #: WM0087 Optical Order Entry OMAHA Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye...

    onsite, Omaha, NE, United States
    Full TimeMiddle (2-4 years)
  • Sherwin-Williams

    Sherwin-Williams

    a month ago

    Bilingual customer service specialist (spanish)

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

    onsite, Omaha, NE, United States
    $34k/yrPart TimeJunior (<2 years)

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