Customer service representative - entry level

GEM is a growing marketing firm specializing in customer acquisition, brand promotion, and personalized customer engagement. Through customized marketing strategies, we help our clients strengthen brand awareness, build meaningful customer relationships, and support business growth.

At GEM, we believe in developing talent from within by providing hands-on training, professional development, and opportunities for career advancement.

Position Overview

GEM is seeking a motivated, friendly, and customer-focused Customer Service Representative to join our growing team. This entry-level opportunity is ideal for individuals who enjoy working with people, communicating effectively, and creating positive customer experiences. You'll gain hands-on experience in customer engagement, client representation, and promotional marketing while developing valuable professional skills. No previous experience is required. Paid training is provided!

Key Responsibilities

• Interact with customers in a professional, friendly, and approachable manner.
• Communicate client products, services, and promotional information.
• Build positive relationships with customers and support customer satisfaction.
• Assist with customer engagement and marketing initiatives.
• Represent client brands professionally during customer interactions and promotional activities.
• Collaborate with team members to achieve team and client objectives.
• Participate in training and ongoing professional development.

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Customer-focused mindset and professional demeanor.
• Ability to work independently and as part of a team.
• Strong problem-solving and relationship-building skills.
• Adaptability in a fast-paced environment.
• Previous customer service experience is a plus but not required.

What GEM Offers

• Paid Training: Develop customer service, communication, and marketing skills.
• Medical & Dental Benefits: Available to eligible employees.
• Career Advancement: Opportunities to grow professionally within GEM.
• Professional Development: Build valuable communication and leadership skills.
• Supportive Team Environment: Work alongside motivated professionals who value teamwork and growth.

Who We're Looking For

We welcome entry-level candidates, recent graduates, and career changers who enjoy helping people, building relationships, and learning new skills. We're looking for individuals who are dependable, motivated, and eager to grow with our company.

Ready to Join GEM? If you're a people person who enjoys connecting with others and wants to build a rewarding career, we'd love to hear from you! Apply today and start building your future with GEM!