ABOUT THE JOB

As an On-Site Community Association Manager at Bayview Property Management, you will play a vital role in the day-to-day operations and overall success of one of our communities. This position is ideal for a customer-focused professional who is passionate about property management, relationship building, and delivering exceptional service to homeowners and board members.

In this full-time, salaried role, you will collaborate closely with residents, Board of Directors members, vendors, and fellow team members to ensure the community is well-maintained, financially sound, and operating efficiently. You will serve as a trusted resource, helping to foster a positive living environment while upholding the standards, values, and reputation of Bayview Property Management.

Your leadership and commitment to excellence will directly contribute to enhancing the resident experience, supporting board objectives, and maintaining a thriving, welcoming community.

WAGES & BENEFITS

• Starting salary $70,304-$76,544 per year depending on experience and certifications.
• Medical: 75% coverage for yourself; dependents and spouse may be added to company plan but 100% of the cost to be covered by the employee.
• Sick Leave: 6 days after 90-day introductory period completion.
• Holidays: After 90-day introductory period completion, 5 scheduled holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and New Year’s Day) and 1 floating holiday which you may take at your discretion with approval.
• Phone Reimbursement: $25 per month.
• Vacation: 5 days after first year, 1 additional day added after each year worked.
• Unpaid: 5 unpaid days after 90-day introductory period completion, to be used after Vacation & Sick leave are exhausted.
• 401K: Up to 3% matching 401K retirement plan after 1 year of service.

SKILLS & QUALIFICATION

• CMCA certification required (AMS, or additional CAI certifications preferred).
• Bachelor's degree preferred, or equivalent combination of education and relevant industry experience.
• Strong knowledge of California HOA operations, including governing documents, board governance, compliance procedures, elections, and association best practices.
• Working knowledge of the Davis-Stirling Common Interest Development Act and other applicable California regulations affecting community associations.
• Proven ability to manage community operations, budgets, reserve planning, contracts, and vendor relationships.
• Strong financial acumen with experience reviewing monthly financial statements, preparing annual budgets, monitoring reserves, and ensuring adherence to approved budgets.
• Excellent leadership and team management skills, with the ability to supervise administrative, concierge, maintenance work orders, and vendor personnel.
• Exceptional verbal and written communication skills with a demonstrated ability to build strong relationships with homeowners, residents, Board Members, legal counsel, and business partners.
• Strong conflict resolution, decision-making, and problem-solving abilities in complex community environments.
• Advanced proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Experience with HOA management software platforms such as Vantaca or similar systems preferred.
• Highly organized and detail-oriented with the ability to manage multiple priorities while maintaining exceptional customer service standards.
• Ability to work independently, exercise sound judgment, and maintain professionalism in all interactions.

KEY RESPONSIBILITIES

COMMUNITY LEADERSHIP & OPERATIONS

• Manage the day-to-day operations of the community in accordance with Board directives, governing documents, and Bayview Property Management standards.
• Develop and maintain positive relationships with homeowners, residents, Board Members, vendors, and community stakeholders.
• Respond promptly and professionally to homeowner inquiries regarding governance, maintenance, assessments, amenities, violations, and community operations.
• Conduct regular community inspections to identify maintenance needs, compliance concerns, and opportunities for operational improvements.
• Participate in and support community events, including occasional after-hours functions.

BOARD RELATIONS & GOVERNANCE

• Serve as the primary liaison between the Board of Directors and homeowners.
• Prepare meeting agendas, management reports, board packets, meeting minutes, and action item tracking.
• Attend and facilitate Board meetings, annual meetings, and membership meetings.
• Coordinate and oversee association elections and voting procedures.
• Enforce governing documents, rules, regulations, and architectural standards in compliance with applicable HOA laws.
• Work with legal counsel regarding governing document interpretation, compliance matters, collections, and policy implementation.

FINANCIAL MANAGEMENT

• Prepare annual operating budgets and assist Boards with long-term financial planning.
• Review monthly financial statements and provide recommendations to support fiscal responsibility.
• Monitor expenses and ensure compliance with approved budgets.
• Review reserve studies and assist Boards with reserve planning strategies.
• Process and approve invoices while maintaining accurate financial records.
• Assist with assessment collections and financial reporting as needed.

VENDOR & FACILITIES MANAGEMENT

• Solicit, review, and analyze vendor proposals and project bids.
• Negotiate and administer vendor contracts for maintenance, repairs, and capital improvement projects.
• Oversee vendor performance and ensure work is completed on time, within budget, and according to quality standards.
• Maintain preventative maintenance schedules and support long-term asset preservation initiatives.

TEAM LEADERSHIP

• Supervise concierge tasks.
• Coordinate operational activities with maintenance personnel and contractors.
• Develop standard operating procedures and provide ongoing employee training.
• Ensure service excellence throughout the community.