Job Details

Job Location: Hill Place - Fayetteville, AR 72701

Education Level: High School

Salary Range: $9.00 - $11.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Day - Including weekends

Community Ambassador Job Description

Job Title: Community Ambassador

Reports To: General Manager

Direct Reports: No

Position Summary:

The Community Ambassador serves as a liaison between current residents and the management team and establishes relationships with prospective residents and the community. The Community Ambassador is responsible for creating and maintaining a vibrant community atmosphere and increasing resident satisfaction and retention within the community. This will be accomplished through programming (initiating social and developmental activities), one-on-one contact, proactive problem-solving, and overall focus of the well-being of our residents. In addition to creating a community setting, Community Ambassadors serve as role models for residents, both as students and residents. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions:

• Participate in developing and implementing community enrichment programs, area meetings, and events that all support B.Hom Student Living’s living-learning environment.
• Participate in the marketing and leasing efforts to meet weekly and monthly leasing goals.
• Cover rotating office shifts during posted day and business hours, including nights and weekends.
• Serve as a resource for residents regarding the services offered by B.Hom Student Living, the surrounding community, and the local colleges and universities.
• Interact with potential residents by giving tours, discussing the benefits of living at the property, distributing marketing materials and attending housing fairs.

Minimum Qualifications/Skills:

• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law.
• Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use).
• Excellent verbal and written communication skills with the ability to present thoughts and ideas clearly.
• Must have completed a minimum of 12 undergraduate hours upon start date, with a cumulative GPA of at least 2.5.

Work Schedule:

9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.

Physical Requirements/Environment:

This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment.

Equal Employment Opportunity:

B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make B.HOM a better place to work and live.