The Cloud and Enterprise Platform Support Engineer provides technical support for cloud services, enterprise applications, reporting platforms, and business automation tools used by Metropolitan College.
Working under the guidance of senior technical staff, this position assists with system administration, troubleshooting, application support, data maintenance, and routine operational tasks. The engineer collaborates with MET departments, University IS&T teams, vendors, and other staff to help maintain reliable technology services and support day-to-day operations. This position may be assigned to on-call support as needed.