Client and Network Analyst

Location: Larkin Bldg @ Exchange Street

Location of Job: US:NY:Buffalo

Work Type: Full-Time

Shift: 1

Job Description

Responsible for the installation, repair and maintenance of desktops, laptops, peripherals, phone sets, cabling, software, printers and MFPs and all other end user technology products. Responsible for managing Request and Project works as assigned.

Education And Credentials

AA/AAS required. BA/BS preferred.

Experience

10+ years of experience in providing technical support relevant to job duties. Required if incumbent lacks Bachelors degree. 8 years of experience in Significant analytical troubleshooting techniques in desktop and network problem management including operating systems, telephony, cable and Wi-Fi and ability to document and share findings required. 2 Relevant Certifications (Avaya, Microsoft, Project Management, Cisco)

Working Conditions

Essential: Weight Requirement - Light (up to 20 lbs)

Job Details

Department: KH Information Technology Client Services

Standard Hours Bi-Weekly: 75.00

Weekend/Holiday Requirement: Yes

On Call Required: Yes

With Rotation: Yes

Scheduled Work Hours: 8:00am - 4:00pm

Work Arrangement: Onsite

Union Code: N00 - Non Union

KH Requisition ID#: 25715

Grade: HR213

Pay Frequency: Bi-Weekly

Salary Range: $36.41 - $50.06

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission-critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!