Clerical supervisor

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, we have provided comprehensive accounts receivable management services and return millions of dollars annually to local Kansas businesses. ARSI® was recognized by insideARM.com as one of the Best Places to Work in Collections and was also named Best Places to Work – Medium-Sized Company by the Wichita Business Journal.

We are currently accepting applications for a full-time Clerical Supervisor at our Wichita office. We are seeking motivated individuals who are passionate about delivering exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing our clients with professionalism and care.

Responsibilities may change at the discretion of management based on business needs.

• Provide leadership
• Motivate employees
• Participate in the interview process, including assisting fellow management with interviews, evaluations, warnings, etc.
• Cover department employee responsibilities when needed
• Prepare and present employee performance reviews
• Oversee initial training and perform continuous training
• Arrange or perform building and equipment maintenance
• Ordering office supplies for all locations, including price comparison and cost analysis
• Adhering to FDCPA, HIPAA, Federal and State regulations, as well as company procedures and policies

We offer competitive pay, flexible scheduling, career growth opportunities, and an excellent benefits package, including:

• Health, Dental & Vision Insurance
• TeleHealth Services
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) & Roth 401(k) with Company Match
• Health Care & Dependent Care Flexible Spending Accounts
• Paid Vacation, Sick, & Personal Days
• Paid Holidays
• Medical, Maternity, & Paternity Leave
• Tuition Reimbursement & Professional Development Programs
• Referral Program & Performance Incentives
• Performance Reviews & Career Advancement Opportunities
• Years of Service Recognition
• And Much More!

Build a Career with Purpose

Join a team that values growth, teamwork, compassion, and excellence while making a meaningful impact for Kansas businesses and consumers every day. Apply today to start your career with ARSI®!

Requirements

Job Requirements

• Supervisor experience required
• Strong verbal and written communication skills with effective problem-solving abilities
• Ability to thrive in a fast-paced, team-oriented environment
• Valid Driver's license required
• Excellent Driving record required
• Ability to type at least 25 words per minute required