Center Operations Support Partner

Program

Head Start/Early Head Start

Reports to

Facilities Director

FLSA Status

Non-exempt

Last Revision

March 2026

General Description

The Center Operations Support Partner plays a vital role in maintaining a clean, safe, and supportive environment for children, families, and staff. This position ensures the center is well-maintained through custodial and maintenance duties while also providing operational and classroom support as needed.

Required Competencies

All GenerationEd Employees

• Reliability/Dependability
• Problem Solving
• Customer Service
• Teamwork and Collaboration
• Integrity
• Initiative and Growth
• Quality and Timeliness of Work
• Effective Communication

Role Specific

• Technical Issue Diagnosis
• Systematic Preventative Action
• Environmental Sensitivity

Essential Duties and Responsibilities

• Perform daily custodial duties, including cleaning classrooms, restrooms, offices, and common areas to maintain a healthy and sanitary environment.
• Ensure safe and proper handling, storage, and use of cleaning chemicals and equipment.
• Maintain inventory of cleaning and maintenance supplies, and notify supervisor of needed materials or repairs.
• Conduct regular playground sweeps and safety checks, ensuring the area is free from hazards and safe for children’s use.
• Provide classroom support when needed, assisting with supervision, transitions, and maintaining a safe and orderly environment.
• Cover staff lunch breaks or other short-term absences to maintain classroom ratios and ensure uninterrupted care and supervision.
• Support teachers and staff during arrival and dismissal routines, meal times, and center events as needed.
• Respond promptly to maintenance or custodial requests to ensure safety and cleanliness standards are met.
• Assist with the setup and breakdown of furniture, equipment, and materials for classrooms or events.
• Follow all health, safety, and sanitation procedures in accordance with state licensing, Head Start, and organizational policies.
• Maintain confidentiality and professionalism in all interactions with staff, families, and children.
• Perform other duties as assigned to support center operations and the overall mission of the organization.
• Flexible to travel to other centers to assist when needed.

Essential Qualifications

Education and Experience:

• High school diploma or GED required.
• Prior custodial, maintenance, or early childhood center experience preferred.
• Experience working in a team environment and supporting diverse staff and families is a plus.

Knowledge, Skills, and Abilities:

• Ability to follow safety and sanitation standards consistently.
• Strong attention to detail and pride in maintaining a clean, organized environment.
• Flexibility to shift between custodial, classroom, and operational support tasks throughout the day.
• Effective communication and interpersonal skills with staff, children, and families.
• Ability to lift, move, or carry items up to 50 pounds and perform physical tasks as needed.
• Commitment to maintaining a safe, nurturing, and inclusive environment for children and staff.

Physical, Mental and /or Visual Demands

• Must be able to sit and stand for extended periods of time throughout the day.
• Must be able to lift up to 35 lbs.
• Must be able to bend and stoop.
• Must be able to walk extended periods throughout the day monitoring.
• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate.
• Specific vision abilities required by the job include close, distance, color, peripheral depth and the ability to adjust focus.

GenerationEd is committed to provide equal employment opportunities to all qualified individuals, including those with disabilities in accordance with ADA.

Acknowledgement

This job description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

I further understand that my employment with GenerationEd is at will.