Casino dealer-part-time(bettendorf)

The casino dealer maintains control of the assigned table game. They ensure quality customer service and a favorable gaming experience for customer.

RESPONSIBILITIES

• Assisting guest with seating and chip distribution.
• Deal the game and always monitor the monies on the table.
• Control gaming cards and equipment.
• Monitor customer plays for cheating scams and suspicious variations in play.
• Answer questions about game rules and casino policies.
• Be familiar with Title 31 guidelines and understand and utilize suspicious activity reports for casinos (SARC) when necessary.
• Have complete knowledge of all casino events and promotional activities and assist as needed.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Other duties as Assigned.

QUALIFICATIONS

• Strong verbal and written communication skills.
• Strong attention to detail when examining guest identification and behavior.
• Must be able to obtain and maintain a valid state gaming license.
• High School Degree or GED equivalent preferred.

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time.
• Frequent pushing, pulling, bending and walking.
• Work environment may include smoke and variable temperature, lighting and noise levels.