Position Title: Care Management Advisor

Location: North Hospital – Indianapolis, IN

Shift: Full-Time Weekend Only

Position Summary

The Care Management Advisor supports North Hospital’s Integrated Care Management team in delivering safe, well-coordinated discharges. This weekend role helps carry out appropriate discharge practices, including referral placement to home care and extended care facilities, and ensures required documentation is delivered on time in compliance with CMS guidelines. The Advisor plays a key part in reducing readmissions by securing post-discharge primary care appointments, and supports post-acute vendor performance through timely follow-up on patient concerns and monitoring of quality data in alignment with the IU Health Collaborative. The role also partners with stakeholders to train and educate on the Integrated Care Management process, helping the team achieve top-quality results.

Key Responsibilities

• Consult with stakeholders to train and educate on all aspects of the Integrated Care Management process to achieve top-quality results.
• Support the Integrated Care Management team in carrying out appropriate discharge practices, including referral placement to home care and extended care facilities.
• Comply with CMS guidelines through timely delivery of required documentation.
• Help reduce readmissions by securing post-discharge primary care physician appointments.
• Support and monitor post-acute vendor outcomes, following up promptly on patient concerns.
• Monitor quality data in alignment with the IU Health Collaborative.

Qualifications

• Bachelor’s Degree or equivalent years of experience required.
• 0–3 years of related experience required.
• Strong communication skills required.
• Advanced working knowledge of Microsoft Excel, Word, and PowerPoint required.
• Excellent organizational and project management skills.
• Strong analytical skills and a proven ability to solve problems.

About IU Health

IU Health is Indiana’s largest and most comprehensive healthcare system, with nearly 40,000 team members, 16 hospitals, and $8.64 billion in operating revenue. Our programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics, and transplants are nationally recognized. In partnership with the Indiana University School of Medicine, IU Health combines research, education, and clinical excellence to improve health outcomes for Indiana communities.

Benefits Designed for You

https://careers.iuhealth.org/pages/benefits-designed-for-you

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.