Overview

Barnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in the General Merchandise department. The Supervisor in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting the management team with the daily operation of the store. You will be a subject matter expert for the GM but must also remain knowledgeable of other operational areas to provide outstanding customer service.

Responsibilities

A Supervisor in General Merchandise will need a high level of energy to work in a multi-faceted department ensuring the appeal of the selling floor and displays and the availability of merchandise. You must be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community.

Expectations:

• Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.
• Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
• Greet customers, describe merchandise, recommend products, and finalize sales.
• Clean the store and merchandise to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.

Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store and hours will be less than 30 per week. Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Physical Demands:

Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

California Pay Transparency Information (Only applicable in California stores):

Pay: Part-time General Merchandise Supervisor pay $19.75/ hour. Benefits available include:

• Get paid sooner! Daily Pay earned wage access is available to all store employees
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.

COVID-19 Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.