Business immigration case manager

Oversee case production operations, including the drafting of client and legal correspondence documents.

Leading case status team meetings with junior and senior Case Coordinators as needed and appropriate.

Monitor case timelines/deadlines, and keep attorneys apprised of any relevant timing issues.

Assign cases and otherwise adjust workload allocation to ensure that deadlines are met, as well as proactively addressing any productivity issues which may impede same.

Examine and address questions or case issues raised by Case Coordinators, including providing guidance regarding resolution and/or escalating to an attorney if warranted.

Function as a primary case reviewer for drafts/final submissions, including independently spotting and addressing most major case issues.

Prepare case summaries and other documents to support case preparation and assist attorney in client communication on potential issues.

Prepare and draft filings, including routine and advanced filings (RFE responses, complex fact patterns, etc.).

Facilitate communications between client and team by acting as the primary point-of-contact for both, including providing updates to clients on progress of a case.

Provide training and mentorship to Case Coordinators and new team members as needed.

Establish good working relationships with clients to ensure flow and relevant and appropriate communications on client accounts.

Generate reports for case teams and oversee report generation for clients.

Ensure team is following firm protocol with respect to file maintenance, record-keeping and use of case management system.

Supporting and leading additional projects as required.

Assisting with ad-hoc administrative functions, as needed.