Bilingual care coordinator, nhtc

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Location

onsite, Hamden, CT, United States

Salary

$49k – $59k/yr

Commitment

Full Time

Level

Senior (5+ years)

Required skills

BilingualesSpanishFamily engagementCase managementInterdisciplinary collaborationCrisis interventionCommunity resource coordinationDocumentationElectronic health recordsTime managementNegotiationCultural humilityPerson-centered careCommunicationProblem solving

Job Description

Job Details

Job Location: Hamden, CT 06514

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $24.23 - $29.08 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Health Care

EMPLOYER INFORMATION

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE

Care Coordination is an integral part of the philosophy of care at Clifford Beers Community Care Center. The Care Coordinator will deliver a blend of bilingual, family-centered, innovative billable and non-billable services to families based on their acuity and needs. Services are delivered in person, in office and in the community to facilitate the families' engagement.

KEY RESPONSIBILITIES

The essential functions of this position, include, but are not limited to:

  • Interpersonal communication
  • Establishing rapport with family members, schools and providers
  • Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family’s success
  • Tailor interactions to fit the tone, volume, and appropriate language for the client’s age and environment
  • Collaboration and teamwork
  • Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic’s larger team
  • Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic
  • Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration
  • Facilitating and monitoring implementation of each Plan of Care developed by the family’s team
  • Care planning & coordination
  • Engage families in the community and regularly conduct home visits
  • Linking multiple services, healthcare providers, and community resources to meet families’ needs
  • Ensuring flow and exchange of information among family members, the team, and linked providers/supports
  • Documentation and Performance
  • Maintain an active caseload of families to meet yearly programmatic needs
  • Accurately document work in the organization’s electronic health record and any other platform as required by program
  • Meet billable expectations as directed by the supervisor.
  • Processing and determining appropriate eligibility
  • Flex work hours to offer 3 late nights (until clinic closure at 8p) for families who require services after 5p
  • Ensure that documentation is provided to the family in their preferred language (Spanish)
  • Perform related and appropriate duties as assigned

TRAVEL

This role may require travel throughout the State of Connecticut.

ENVIRONMENTAL CONDITIONS

Indoors, Environmentally controlled Close Physical Proximity to coworkers

COMPETENCIES:

Must demonstrate the following competencies:

  • Diversity and Inclusion: Foster an environment in which all members of the CBCCC community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of CBCCC.
  • Integrity: Act ethically with honesty and consistency regardless of the situation.
  • Excellence: Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners.
  • Communication: The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others.

AAP Statement

Clifford Beers Community Care Center (CBCCC), is an Equal Opportunity Employer. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings.

Qualifications

EDUCATION AND EXPERIENCE

Bachelor’s level degree in a behavioral health field preferred Or 5 years experience

SKILLS

Must be able to demonstrate:

  • Family Engagement: Knowledge of person centered care
  • Technical: Knowledge of basic group skills
  • Fully bilingual in Spanish and knowledge of Latine cultures

REQUIREMENTS

Valid driver’s license and reliable transportation

PHYSICAL ABILITIES

20 % of the time is spent making repetitive motions 50 % of the time spent sitting 10 % walking, bending, standing, stooping, crouching or kneeling 20 % of the time is spent using hands to type, write, or use controls

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ready to join the team?

Apply now