Join Our Team – Make a Difference in Integrated Behavioral Healthcare!

Are you passionate about improving access to behavioral healthcare and helping patients achieve better physical and mental health outcomes? Universal Primary Care is seeking a compassionate, organized, and patient-centered Behavioral Health Care Manager (BHCM) to join our growing integrated behavioral health team in Olean, NY!

As a Federally Qualified Health Center (FQHC) serving rural communities throughout Southwestern New York and Northwestern Pennsylvania, Universal Primary Care is committed to providing accessible, high-quality, comprehensive healthcare to individuals and families, regardless of their ability to pay. Our integrated care model brings behavioral health and primary care together to address the whole person.

The Behavioral Health Care Manager plays a vital role in bridging the gap between medical and behavioral healthcare, supporting patients with behavioral health needs, and collaborating with interdisciplinary teams to improve access, engagement, and outcomes.

Position Summary

The Behavioral Health Care Manager (BHCM) is a key member of Universal Primary Care's integrated behavioral health team, working collaboratively with primary care providers, behavioral health clinicians, nursing staff, and other healthcare professionals to coordinate and support the behavioral health needs of patients. This position focuses on patient engagement, behavioral health assessment and screening, individualized care planning, measurement-based care, brief supportive interventions, referral coordination, and ongoing follow-up for patients experiencing depression, anxiety, and other behavioral health concerns.

The BHCM serves as an essential connection between patients, primary care providers, behavioral health professionals, and community resources, helping patients overcome barriers to treatment and achieve meaningful improvements in their overall well-being.

What We're Looking For

The ideal candidate is compassionate, proactive, detail-oriented, and committed to improving behavioral health outcomes. This individual understands the importance of meeting patients where they are, building trusting relationships, and ensuring patients do not fall through the cracks when navigating behavioral healthcare. We are looking for someone who thrives in a collaborative primary care environment, demonstrates strong follow-through, and is passionate about making behavioral healthcare more accessible to underserved communities.

Why Join Universal Primary Care?

At Universal Primary Care, you will have the opportunity to make a meaningful difference in the lives of individuals and families throughout our rural communities. We offer:

• A mission-driven, patient-centered healthcare environment.
• The opportunity to work as part of a collaborative, integrated healthcare team.
• A rewarding role focused on improving access to behavioral healthcare.
• Competitive compensation and a comprehensive employee benefits package.
• Paid time off, holidays, and professional development opportunities.
• A supportive workplace committed to quality, collaboration, and community impact.
• The opportunity to help strengthen and expand integrated behavioral health services in rural communities.

About Universal Primary Care

Universal Primary Care is a Federally Qualified Health Center serving communities throughout Cattaraugus and Allegany Counties in New York and McKean County in Pennsylvania. With locations in Olean, Cuba, Houghton, Salamanca, and Bradford, we provide comprehensive healthcare services, including family medicine, pediatrics, women's health, behavioral health, dental care, and pharmacy services. Our mission is to provide compassionate, patient-centered healthcare while advancing our vision of thriving rural communities where everyone has access to high-quality, community-driven care.

Join Universal Primary Care and help us improve lives through compassionate, coordinated, and integrated behavioral healthcare! Apply Today! Visit www.upchealth.net to learn more about Universal Primary Care and our career opportunities. Universal Primary Care is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and supportive workplace.