Banquet manager

The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the city’s best fitness center; and six retail outlets.

We are currently hiring for Banquet Manager. In this position you will be responsible for overseeing the daily activities of the Banquets / Events Department such as ensuring the quality of food, beverage and service delivery in a coordinated detail ambiance.

Work Requirements

• Provide strategic direction for the banquet
• Advise Associates of formal policies and procedures
• Responsible for participation in the recruitment and leading the training, and overall management of the teams
• Managing the banquet space, including organizing and storage
• Developing and implementing all Banquet Beverage Controls
• Coordinate with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc.
• Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas.
• Maintain inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms.
• Manage vendor and customer relations
• Develop and update banquet and event food and beverage policies and procedures and provide updates to staff
• Primary liaison with key client contact at all banquet functions
• Ensure all operating procedures are followed, identify and correct any organizational problems that impact the effectiveness of the operation
• Handle all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution
• Work closely with banquet chef to coordinate food presentation and delivery times
• Flexible and energetic personality with the ability to handle multiple events simultaneously
• Conduct banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately
• Attend all pre-event and post-event meeting with clients, guests, and catering/events team
• Promote teamwork and quality service through daily communication and coordination with other departments
• Perform other duties/tasks and projects as assigned

Qualifications

• Minimum of 2 years of experience in banquet management role at a major property
• Extensive knowledge of food service and banquet equipment requirements
• Extensive knowledge about all health and safety regulations
• Ability to perform all duties of Banquet staff
• Must have a flexible schedule to include nights, weekends and holidays.
• Must be able to bend, push, pull, lift and stand up to 8 hours.
• Good computer skills including Word and Excel
• Fluency in English both verbal and non-verbal
• Demonstrate strong initiative and self-direction

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.

The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.