ABOUT MANOR VAIL LODGE

Manor Vail Lodge is one of Vail's original and most iconic properties. Our full-service condominium resort offers studio, one-, two-, and three-bedroom residences and luxury penthouses. Amenities include two outdoor heated pools, four hot tubs, a spa, fitness center, and The Fitz Bar and Ridge + River restaurant. Located steps from Vail Village, the Golden Peak ski area, the Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge gives team members the chance to live and work where most people vacation. Manor Vail Lodge is managed by Mountain Mastery Management Inc.

BENEFITS

Health care benefits (medical, dental, and vision) plus life, accident, and critical illness plans after 30 days; retirement benefits with company match; paid flex time off, and Colorado sick leave/FMLA; employee discount programs and parking.

COMPENSATION

Earn between $55,000 and $65,000 per year based on experience. Eligible for a share of the Banquet Service Charges.

• Banquet service-charge portion: receive 1% of the 23% service charge applied to banquets and catering events you manage, paid bi-weekly.

HIRING TIMELINE

We plan to fill this position by October 30, 2026, or sooner.

SUMMARY

Responsible for the flawless on-site execution of all catering, banquet, and conference events at Manor Vail Lodge, leading the banquet team from pre-conference through post-event. The Banquet Event Manager is the group's point person on the day of the event and does not sell or contract new business — that work is handled upstream by the Sales Manager, with pre-planning handled by the Catering & Conference Services Manager. The successful Banquet Event Manager partners closely with the Catering & Conference Services Manager to bring each event to life following the contracting and planning process.

This role sits at the third stage of Manor Vail's group event process: the Sales Manager contracts the group or wedding; the Catering & Conference Services Manager coordinates the event, plans menus, and walks the group through the details; the Banquet Event Manager then executes the event with the banquet team, meeting group contacts at the pre-con and remaining their point person through the event.

WORK SCHEDULE

Varies according to event and business demands, including evenings and weekends when required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Event execution and presentation: Deliver flawless, thoughtfully presented execution of every catering, banquet, and conference event, bringing a keen eye for detail to each setup, service, and finishing touch.
• Client liaison and communication: Serve as the group's on-site point person, meeting group contacts at the pre-conference meeting and remaining their primary contact through the event; lead post-conference meetings to review outcomes and gather feedback.
• Event handoff and planning review: Receive finalized menus, room diagrams, timelines, and event plans from the Catering & Conference Services Manager, and review all Banquet Event Orders (BEOs) for accuracy before execution.
• Team leadership and staffing: Lead and partner with the Banquets team to ensure setup and staffing levels match the needs of each event; sign off on Time & Attendance/payroll for banquet staff and maintain the banquet and catering tip pool.
• On-site execution and vendor coordination: Execute room sets, diagrams, and audiovisual/production needs per the finalized event plan, coordinating in-house and third-party AV vendors and working closely with the culinary team on food and beverage timing and presentation.
• Administrative and reporting: Post and maintain the weekly Event Schedule and daily meeting room signage; ensure accurate, timely event billing; maintain proficiency in Delphi catering software; flag additional service opportunities to the Catering & Conference Services Manager for client follow-up.
• Team collaboration: Attend Food & Beverage and Operations meetings and the weekly Manager's Meeting; maintain a positive, professional presence on behalf of Manor Vail Lodge; support other operational departments as directed by leadership during periods of lower banquet and event volume.

QUALIFICATIONS

Applicants must be able to perform each essential duty satisfactorily.

• High school diploma required, Bachelor's degree in Hospitality Management preferred; 3-5 years of banquet, catering, or hotel/resort event operations experience, including at least 2 years directly supervising banquet or event service staff.
• Proven ability to lead a team through live, fast-moving events with strong organizational skills and real-time problem-solving.
• Excellent written and verbal communication skills; ability to interact professionally with group leaders, staff, and the general public.
• Proficiency with MS Office; experience with event-management software (Delphi) and audiovisual coordination.
• Valid driver's license and ability to obtain a Responsible Alcohol Awareness/TIPS certification.
• Ability to lift up to 50 pounds and stand or walk for extended periods.

SUPERVISORY RESPONSIBILITIES

Directly leads banquet and event service staff during scheduled events; partners with the Banquets team on staff scheduling and payroll sign-off.

WORK ENVIRONMENT

The work environment is generally quiet, though occasional exposure to outdoor weather and higher noise levels during events should be expected.

PHYSICAL DEMANDS

The employee must regularly talk or hear and frequently walk; occasional standing, sitting, reaching, and lifting (up to 50 pounds) are required.

Mountain Mastery Management Inc dba Manor Vail Lodge is an equal opportunity employer and will provide reasonable accommodations for qualified individuals with disabilities and for individuals affected by pregnancy or related conditions. If you require an accommodation in the application or hiring process, please contact Human Resources.