Back office support

Description

What we're looking for:

You will play a crucial role in managing our operations utilizing our Salesforce and CLM systems in support of internal stakeholders. You will be engaged in projects to enhance current processes as well as suggest improvements to existing processes. You'll drive operational excellence and ensure that actions are aligned with company policies and processes.

Responsibilities:

• Directly support sales and customer success through resolving tickets related to sales inquiries and back office processes.
• Independently review requests and troubleshoot to understand technical challenges define root causes and resolve problems.
• Verifying data accuracy of sales orders.
• Effectively liaise between Sales Customer Success Contracts Pricing and Finance to resolve issues for the sales team.

Qualifications:

• 5-10 years of relevant experience in a Sales Operations role nice to have
• Experience as a user of Salesforce within quote to cash business processes
• Proficient in Salesforce skills needed to complete daily troubleshooting ticket resolution and projects
• Detail oriented with high capability for detecting inconsistencies
• Proficient with Excel/Google Sheets
• Strong time management skills as well as excellent verbal and written communication skills
• Strong work ethic and organizational skills

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $28.31 - $34.88/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 24, 2026.

Workplace Type

This is a fully onsite position in Austin, TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.