The Tire Shop Point S - Kirkland

The Tire Shop Point S - Kirkland

·13 days ago

Automotive service store manager

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Location

onsite, Kirkland, WA, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Automotive service managementLeadershipTeam managementCustomer serviceOperational efficiencyPerformance metrics analysisInventory managementVendor relationsQuality controlProblem-solvingCommunicationService schedulingAutomotive maintenance knowledgeService management software

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources

About Us:

The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are excited to expand into Kirkland. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.

Job Responsibilities:

  • Oversee all service center operations, ensuring efficiency, quality, and profitability
  • Lead and motivate a team of service advisors, technicians, and support staff
  • Ensure outstanding customer service by addressing inquiries, concerns, and feedback
  • Monitor and analyze key performance metrics to drive business growth
  • Manage service schedules, workflow, and quality control to optimize operations
  • Maintain compliance with safety standards and company policies
  • Develop and implement strategies to improve customer retention and revenue
  • Oversee inventory management and vendor relationships for parts and supplies

Qualifications:

  • Proven experience as an Automotive Service Manager or in a similar leadership role.
  • Strong knowledge of automotive maintenance, repair processes, and industry standards
  • Excellent leadership, problem-solving, and organizational skills
  • Ability to manage multiple tasks and work in a fast-paced environment
  • Strong customer service and communication abilities
  • Proficiency in service management software and business operations

Benefits:

  • Competitive salary with performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holiday benefits
  • Employee discounts on services and products
  • Career development and advancement opportunities

How to Apply:

If you are a motivated leader with a passion for automotive service excellence, we want to hear from you! Apply today by submitting your resume and cover letter.

Ready to join the team?

Apply now