Assistant property manager

About the Role

Providence Group Management is looking for an experienced and organised Assistant Property Manager (APM) to join its Charlotte office. The successful candidate will support two Property Managers and play an important role in the day-to-day management and administration of their property portfolios.

This is a varied position that requires someone who is organised, proactive, detail-oriented and comfortable managing multiple priorities. The ideal candidate will have previous property management experience and be confident working independently while providing reliable support to the Property Managers.

Key Responsibilities

• Provide day-to-day administrative and operational support to two Property Managers
• Assist with the management and administration of property portfolios
• Support tenant communication and relationship management
• Assist with lease enforcement and accounts receivable matters
• Respond to and coordinate tenant maintenance requests
• Coordinate with service vendors and contractors
• Manage maintenance requests and follow up with vendors to ensure work is completed
• Maintain accurate property records, documentation and information
• Assist with invoices, accounts payable and other property-related financial administration
• Follow up on outstanding tasks and ensure deadlines are met
• Communicate with tenants, vendors and other relevant parties in a professional manner
• Manage multiple properties, tasks and priorities effectively
• Provide general administrative support to the Property Managers
• Carry out other duties associated with the Assistant Property Manager role as required

Experience & Skills

The ideal candidate will have:

• Previous experience in property management or a closely related role
• Strong knowledge of day-to-day property management processes
• Experience working directly with tenants
• Experience coordinating with service vendors and contractors
• Strong organisational and administrative skills
• Excellent attention to detail
• Strong written and verbal communication skills
• The ability to manage multiple tasks and competing priorities
• A proactive approach to problem solving
• The ability to work independently while supporting a wider team
• Strong computer and administrative skills

Preferred Software Experience

Experience with any of the following systems would be beneficial:

• MRI
• Jones COI
• MaintainX
• AvidXchange

Experience with these systems is preferred but not essential. Candidates with strong relevant property management experience who have not used these platforms will still be considered.

What We're Looking For

We are looking for someone who is dependable, organized and comfortable taking ownership of their responsibilities. The successful candidate should be confident dealing with tenants, vendors and contractors, while also providing effective administrative and operational support to the Property Managers. Strong communication, attention to detail and the ability to manage competing priorities are important to success in this role. The start date is flexible, and the focus will be on finding the right person for the position.