Assistant front office manager

Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Launch Your Hospitality Leadership Career as a Front Desk Assistant Manager!

Looking for more than just a job? Ready for a career where every day is different, your personality shines, and your leadership skills can grow fast?

At Aimbridge Hospitality, we're searching for energetic, service-minded individuals who are ready to take the next step in their hospitality journey. As a Front Desk Assistant Manager, you'll be at the center of the guest experience, leading a talented team, solving challenges, creating memorable moments, and gaining valuable leadership experience that can open doors to future management opportunities.

Why You'll Love This Role

• Be a Leader
  Work alongside the Front Desk Manager to inspire, coach, and develop a team dedicated to delivering outstanding guest experiences.
• No Two Days Are the Same
  From welcoming travelers from around the world to solving guest challenges and celebrating special occasions, every shift brings something new.
• Build Valuable Career Skills
  Develop expertise in leadership, operations, guest service, revenue management, problem-solving, and team development. These are skills that can take your career anywhere in hospitality.
• Make an Impact
  You'll play a key role in creating experiences that guests remember long after they've checked out.
• Grow with Us
  Many hospitality leaders started at the front desk. This role offers a fantastic foundation for future opportunities in hotel management and beyond.

What You'll Do

• Create Amazing Guest Experiences
  Be the friendly face guests rely on. You'll welcome arrivals, resolve concerns, answer questions, and help make every stay exceptional.
• Lead and Inspire
  Support, coach, and motivate front desk team members while promoting a positive, energetic, and service-focused culture.
• Solve Problems Like a Pro
  Think quickly, stay calm under pressure, and turn challenges into opportunities to exceed guest expectations.
• Keep Operations Running Smoothly
  Help oversee front office operations, maximize room revenue, maintain high service standards, and ensure every detail is handled with excellence.

What We're Looking For

• ✅ Passion for hospitality and helping people
• ✅ Strong communication and leadership skills
• ✅ Ability to stay organized and thrive in a fast-paced environment
• ✅ Positive attitude with a focus on teamwork and guest satisfaction
• ✅ Hotel or customer service experience preferred

Education & Experience

• Associate degree with 3+ years of related experience, or Bachelor's degree with 1+ year of related experience
• 3-5 years of progressive hotel, hospitality, or customer service experience preferred
• Supervisory experience is a plus
• Ability to remain composed and effective in high-energy situations
• Certifications may include Food Handler, Alcohol Awareness, CPR, and First Aid as required.

Great Benefits for Full-Time Team Members

• 💰 Daily Pay Available - get paid when you need it
• 🏥 Medical, Dental, and Vision Insurance
• ❤️ Life and AD&D Insurance
• 🩹 Short-Term and Long-Term Disability Coverage
• 🌴 Paid Time Off
• 🤝 Employee Assistance Program
• 📈 401(k) Retirement Plan

This company is an equal opportunity employer.