Assistant Community Director

Richardson Properties | Hot Springs, AR

Are you an experienced multifamily property management professional with a passion for leasing, resident satisfaction, and delivering exceptional customer service? Richardson Properties is seeking an experienced Assistant Community Director to join our team at a premier apartment community in Hot Springs, Arkansas!

The Assistant Community Director plays an important role in the daily operations and overall success of the community. Working closely with the Community Director, this position focuses on leasing, resident relations, renewals, rent collections, reporting, and administrative support. We're looking for a motivated, organized professional who thrives in a fast-paced environment and takes pride in creating an exceptional living experience for residents.

Why Join Richardson Properties?

Richardson Properties is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

• Health Insurance
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Holidays
• Opportunities for Professional Growth and Advancement

Key Responsibilities

As the Assistant Community Director, you will:

• Assist the Community Director with the day-to-day operations and overall performance of the apartment community.
• Respond to telephone and walk-in inquiries, converting prospective residents into successful leases.
• Conduct apartment tours and effectively communicate community features and amenities.
• Qualify prospective residents and ensure applications and leasing documentation are completed accurately.
• Assist with maintaining strong occupancy rates through effective leasing and follow-up.
• Build positive relationships with current residents and provide outstanding customer service.
• Support resident retention efforts and maintain a successful lease renewal program.
• Receive and post rent payments while maintaining accurate resident account records.
• Prepare and maintain required weekly and monthly property reports.
• Assist with coordinating daily property activities and administrative responsibilities.
• Maintain organized resident files, leasing records, and office documentation.
• Respond to resident questions, requests, and concerns professionally and efficiently.
• Identify resident needs and work with the Community Director to maintain a positive living environment.
• Perform all leasing activities in compliance with Fair Housing laws and company policies.
• Complete additional duties and responsibilities as assigned.

Qualifications

This position requires previous multifamily property management or leasing experience. Qualified candidates should have:

• Minimum 2 years of multifamily property management and/or apartment leasing experience.
• Proven ability to lease apartments, build relationships with prospective residents, and support occupancy goals.
• Strong customer service and resident relations skills.
• Experience with lease renewals, rent collections, and general property administration.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and time-management abilities.
• Ability to prioritize responsibilities in a busy leasing office.
• Proficiency with general office equipment and administrative tasks, including typing, filing, scanning, and answering phones.
• Strong attention to detail and accuracy when maintaining records and processing paperwork.
• Ability to work independently while supporting the Community Director and onsite team.
• Professional, dependable, and customer-focused attitude.

Preferred Qualifications:

• OneSite property management software experience.
• Experience preparing property reports and maintaining resident account records.
• Experience working in a luxury or Class A apartment community.

What We're Looking For

We're looking for someone who understands that successful property management goes beyond signing leases. The ideal candidate knows how to turn prospects into residents, build lasting relationships, encourage renewals, and support the overall success of the community. You should be comfortable balancing leasing responsibilities, resident needs, administrative tasks, and financial reporting while maintaining a professional and welcoming office environment.

Take the Next Step in Your Property Management Career!

If you have at least 2 years of multifamily property management or leasing experience and are ready to grow your career with a successful property management company, we'd love to hear from you. Apply today to join Richardson Properties as an Assistant Community Director in Hot Springs, AR!

Richardson Properties is an Equal Opportunity Employer.