Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

The Analytics Supervisor will lead a team of analysts delivering business intelligence and reporting across the loan servicing portfolio. They will partner with data engineering to ensure accurate, timely, and accessible data for operations, compliance, finance, and executive leadership.

Key Responsibilities:

• Supervise and develop a small team of data/business analysts; manage workload prioritization and delivery timelines
• Own Sigma Computing reporting environment: dashboard accuracy, performance, governance, and user adoptions
• Deliver portfolio analytics: loan performance, delinquency, collections, escrow, payment trends, and investor remittance
• Build executive KPI dashboards and operational scorecards
• Collaborate with data engineering on dbt model requirements and new source onboarding (BDE, Cotality, MERS)
• Validate analytics outputs against source systems; escalate data quality issue
• Serve as primary analytics contact for business stakeholders; translate business questions into technical solutions
• Support regulatory and investor reporting with auditable data extracts

What you’ll need to be successful:

• Bachelors or equivalent experience Preferred
• This position requires 5+ years in analytics/BI, 2+ years supervisory experience.
• Mortgage servicing or financial services industry experience
• Advanced SQL on large-scale Snowflake datasets
• Sigma Computing (or equivalent: Looker, Tableau, Power BI)
• Strong knowledge of loan servicing domains: payments, escrow, collections, delinquency, investor reporting preferred
• Snowflake query optimization and warehouse management
• Familiarity with dbt transformation lineage
• GSE reporting requirements (Fannie Mae, Freddie Mac)
• Cotality/CoreLogic property data; MERS reporting

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.