Job Description

This position primarily supports the day-to-day activities of the Vending Department.

Essential Duties & Responsibilities include but are not limited to:

• Cash vault responsibilities which include the counting of the Vending Routes collections
• Responsible for assisting the Vending Department in all aspects to contribute towards the division’s operating performance
• Responsible for the daily reconciling of inventory for all Vending Routes timely and accurately
• Process daily orders for all Vending Routes in Encompass and Seed systems
• Research and process all Vending consumer refunds
• Maintain Vending KPI reporting standards and goals
• Responsible for processing and analyzing monthly Vending commissions
• Answer telephone calls from customers (both internal and external) and process these calls or direct them to the appropriate party.
• Assist in successfully resolving customer issues (both internal and external).
• Assist with day-to-day clerical activities (filing, scheduling, mail distribution, etc.)

Job Requirements

• High school diploma or General Education Degree (GED) preferred; related experience or training in customer service; or equivalent combination of education and experience.
• Beverage distribution support experience a plus.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
• Excellent communications skills, both written and verbal.
• Must be detail oriented, with problem solving ability, and strong analytical skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, mouse, telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

This job will be performed at the Honolulu, HI location. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE.