Administrative assistant

Job Responsibilities

• Answering telephone calls for the department
• Screen and direct calls to proper recipients
• Providing information to inquiries
• Taking and relaying messages to Volunteer Team Staff
• Monitoring Volunteers at headquarters (ensure volunteers check-in and -out), maintaining security awareness; meeting and greeting persons entering organization; directing visitors to correct destination.
• Update and track headquarter volunteer hours sheet and keep system up to date
• Create Volunteer events in Volunteer management system to track in-house groups and large group events (fundraisers, etc.)
• Ensuring the Volunteer email is checked daily
• Answer emails in a timely manner for general volunteer questions
• Forward all messages to the proper recipient
• Providing general administrative and clerical support; preparing correspondence and documents helping with team postal service
• Assisting Volunteer team with pre and post clinic tasks
• Scan in and upload to volunteer profile all minor release forms and file
• Scan in and upload to volunteer profile all temporary and full licenses for any volunteer seeking assistance
• Send out hours and CE letters to volunteers as requested
• Send post clinic surveys, print results and share with the Volunteer Team
• Assist with airport pick up and drop off
• Organization of RAM Volunteer space in warehouse including t-shirts.
• Organization of Office Space
• Send Sympathy and get well soon cards, etc. to volunteers
• Inventory materials and merchandise for office
• T-shirts
• Office supplies
• Give-aways
• Celebration supplies
• Performing tasks and duties as directed by your Management Team.

Job Requirements

• Preferred Administrative Assistant Degree or equivalent work experience
• Must be proficient in verbal, nonverbal, and written communication skills
• Must be proficient in Microsoft Office- Word, Excel, and like programs
• Must be able to type and produce legible documents to promote RAM’s Mission.

Physical Requirements

• Must be able to stand/sit for extended periods of time.
• Must be able to occasionally lift 20 lbs.
• Must have a valid driver’s license and be willing to drive RAM vehicles.