Overview

Gallaudet University, federally chartered in 1864, is a bilingual, diverse, and multicultural institution of higher education dedicated to the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares graduates for career opportunities in a highly competitive, technological, and rapidly changing world. As part of the university, the Laurent Clerc National Deaf Education Center is a federally funded center that operates exemplary elementary and secondary education programs for deaf and hard of hearing students as well as national outreach programs which develop and disseminate innovative curricula, instructional techniques, and products nationwide, and provide information, training, and technical assistance to parents and professionals serving children from birth through age 21.

Job Title:

Administrative Assistant

Worker Type:

Fixed Term (Fixed Term)

Pay Type:

Hourly

Exempt Status:

No

Supervisory Organization (Department):

Institutional Effectiveness & Certification - JM

Summary:

The Administrative Assistant provides full-time, in-person administrative support to the Dean of Curriculum, Outreach, Resources, and Effectiveness (CORE). This position is essential to maintaining smooth day-to-day operations for the CORE unit, managing multiple responsibilities including calendar coordination, customer service and interaction, event logistics, and personnel matters. The Administrative Assistant serves as the primary liaison between CORE and internal/external stakeholders, ensuring efficient communications, outstanding customer service, and adherence to institutional policies and procedures.

Job Description:

• Prioritizes requests for the Dean of CORE, protects focus blocks, holds and releases time strategically, schedules and hosts Zoom/Google Meet sessions, coordinates with senior stakeholders, assembles agendas, captures decisions and action items, and tracks follow-ups; exercises judgment to reschedule within agreed rules (e.g., student-facing and board-related items take precedence); maintains confidentiality.
• Manages designated CORE operations blocks; schedules and hosts Zoom/Google Meet sessions; assembles agendas; captures decisions and action items; tracks follow-ups.
• Oversees room reservations, facilities/custodial requests, equipment needs, and supply inventories.
• Maintains a monthly reminder; reminds staff to submit P-card expense reports by deadline; confirms receipt; escalates overdue items.
• Coordinates online session scheduling, registrations, calendar invitations, slide decks, captioning/interpreting requests, and post-event materials.
• Serves as a liaison with GTS, Distribution Center, Facilities Management, Kellogg Conference Center, and external vendors.
• Serves as the first point of contact for inquiries from students, staff, faculty, and the public.
• Provides information, resolves concerns, and directs questions to the appropriate offices when needed.
• Coordinates interpreting and captioning requests with Gallaudet Interpreting Services (GIS), ensuring cost-effective and high-quality service.
• Plans and supports unit events, workshops, and meetings; coordinates logistics, catering, technology, and interpreting needs.
• Provides ongoing updates to leadership regarding operations, projects, and unit performance.
• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
• Prioritizes safety in the workplace as a collective responsibility for the well-being of employees and fosters a culture of safety that is integral to our success, including strict adherence to safety procedures and protocols, as well as promptly reporting any safety hazards or incidents.
• Performs related and other duties as needed.

Required Qualifications:

• High school diploma or GED.
• A minimum of five years of professional office administration or program coordination experience. (A bachelor's degree with three years of relevant professional experience may substitute.)
• Ability to communicate in American Sign Language.

Preferred Qualifications:

• Bachelor's degree.
• Experience in a higher education setting.
• Demonstrated experience with budget monitoring, financial reporting, or fiscal operations.

Knowledge, Skills, And Abilities:

• Strong written and verbal communication skills.
• Ability to interpret and explain policies, procedures, and services to diverse audiences.
• Demonstrated ability to plan, coordinate, and execute complex activities and events.
• Strong problem-solving skills, initiative, and judgment.
• Ability to manage confidential information with discretion.
• Competence with technology tools (Microsoft Office, Google Workspace, databases, financial systems, website platforms).
• Strong interpersonal skills to foster collaboration and maintain positive relationships.
• Commitment to diversity, equity, and inclusion principles.
• Demonstrated computer ability to enter time, navigate online training, complete onboarding, and e-sign required documents.
• Demonstrated ability to work with and across University departments, outside constituents and groups.

Additional Job Details:

This is a 120-day temporary position.

Other Important Information:

The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

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Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.