Administrative assistant 1 (pt) adrc

Thank you for your interest in joining Door County Government!

Door County is proud to be a premier place to live, work, and visit. We serve nearly 30,000 year-round residents and a vibrant seasonal population by providing essential services that support and protect the people, economy, and environment of the beautiful Door Peninsula.

Within the County organization, the Aging & Disability Resource Center (ADRC) of Door County provides a central, reliable point of access for information, assistance, and community resources. The ADRC serves adults age 60 and older, adults age 18 and older with physical or developmental disabilities, individuals with mental health or substance use needs, and the families, caregivers, and community members who support them. All services are free and confidential.

Our mission is to offer timely, accurate information and support that helps individuals remain active, engaged, and in control of their well-being. We are committed to consumer-driven services, empowerment, respect, inclusion, quality, collaboration, and responsible stewardship of public resources.

To support this work, we are seeking a candidate who will fulfill the responsibilities outlined in the job summary and contribute to delivering accessible, high-quality services to the residents of Door County.

Job Summary

This part-time Administrative Assistant I – ADRC position supports the Aging & Disability Resource Center’s delivery of public services by performing front-line administrative and customer service functions. This position serves as the initial point of contact for the public and ensures accurate scheduling, financial processing, data entry, and program support. The role contributes to efficient operations, regulatory compliance, and timely access to services for older adults and individuals with disabilities.

Essential Duties & Responsibilities

• Serves as the primary front desk contact by answering telephone calls, responding to emails, and assisting walk-in customers; provide accurate information and route inquiries to appropriate staff.
• Coordinates scheduling and registration for ADRC and Aging programs and meals by utilizing schedules plus digital platform to ensure engagement and accurate tracking.
• Collects and accounts for meal program donations, processes activity payments, and manages gift certificate transactions in accordance with county procedures.
• Administers Senior Farmer’s Market Nutrition Program by determining participant eligibility and issuing vouchers.
• Provide backup support for the Home Delivered Meals program, including coordinating meal counts and assisting with service logistics as assigned.
• Participates in special projects and administrative assignments as directed, including data entry, and content formatting.
• Back up for mail and deposit.

Key Competencies & Skills

• Communication: Clearly and professionally interacts with the public, especially older adults and individuals with disabilities, to provide accurate information and courteous service.
• Data Management: Accurately enters, manages, and reports on data across multiple systems, with attention to detail and confidentiality.
• Problem Solving: Manages concurrent tasks efficiently, resolving routine issues independently and escalating complex concerns appropriately.
• Technical Proficiency: Demonstrates working knowledge in Microsoft Office applications and proprietary databases such as Schedules Plus and Peerplace.
• Team Collaboration: Supports internal operations and public engagement through cooperative relationships with colleagues, volunteers, and external partners.
• Organizational Skills: Prioritizes administrative workflows to meet deadlines and support continuous program operations.

Required Education & Experience

• High school diploma or equivalent.
• Ability to type at least 35 words per minute.

Preferred Education & Experience

• Associate’s degree in an administrative or clerical field.
• Previous experience in customer service, front desk operations, or public sector services.
• Familiarity with ADRC systems, including Schedules Plus and PeerPlace.

Physical & Work Environment Requirements

Work is primarily performed in a professional office setting with frequent interaction via phone and in person. The position involves prolonged periods of sitting, typing, and using a computer and telephone. Occasional standing, walking, and lifting of materials up to 10 pounds are required. The environment is generally quiet, and interactions are primarily with the public, staff, and program participants.

Emergency Response Statement

In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.

Equal Opportunity Statement

Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

Disclaimer

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.

Position schedule:

Monday and Tuesday 7:30am-4:30pm
Wednesday 8:00am-11:00am
Total: 20 hours

This position is located at the Door County Community Center / Aging & Disability Resource Center, 914 N. 14th Ave. Sturgeon Bay, Wisconsin.

Questions About the Position or Hiring Process?

Contact Door County Human Resources
hr@co.door.wi.gov
Monday–Thursday: 7:00 a.m.–4:30 p.m.
Friday: 7:00 a.m.–11:00 a.m.

Application Information

Applicants are encouraged to submit a cover letter describing their interest in the position and career goals.

If you require a reasonable accommodation during any part of the application or selection process due to a disability, please notify Human Resources.

What to Expect:

Application Timeline

Position is open until filled—apply today.
Application materials may be reviewed as they are received.

Selection Process

Applicants may be evaluated through one or more of the following:
Review of application materials
Structured interview(s)
Skills tests, assessments, work samples, or other job-related evaluation methods, as applicable

Pre-Employment Requirements

Final candidate(s) may be subject to job-related pre-employment requirements, which may include:
Reference check(s)
Background check
Job-related pre-employment screening
License, certification, or credential verification

Compensation

The starting rate of pay will be based on the selected candidate's qualifications, relevant experience, certifications, and demonstrated skills, consistent with the County's compensation plan. We are committed to equitable and competitive compensation practices, including consideration of internal equity.

Thank you for your interest in this position. We look forward to reviewing your application.