Job Description Summary

Assists the Dean with a variety of projects and coordinates schedules, meetings, purchases, and resource inventories for Academic Support Services and Libraries across the College. Monitors and maintains the accuracy of data collected across academic support areas. Designs, runs, and shares reports as assigned to support the work of the Language and Literacy Center, Learning and Tutoring Center, Libraries, Math Center, PALS Program, and Writing Center. Serves as primary contact for shared Academic Support Services phone line and email inbox. Works individually and serves as a critical team member to assist in coordinating the efficient operation of the department to best serve students, faculty and staff.

Essential Position Functions

• Assists and supports the Dean with the completion of various projects as assigned.
• Schedules and coordinates meetings, events, and functions for the academic support unit.
• Purchases office supplies, business cards, uniforms, technological supplies, and other items for the department.
• Serves as main point of contact for general student questions, presentation requests, scheduling, and staffing.
• Assists with department-wide data collection and customer surveys, including regular monitoring and correction of visit information, and the design, running, and sharing of reports in AccuCampus and other systems as needed.
• Assists the Dean with regular outreach tasks and professional development activities across academic support areas.
• Attends work activities or programs as scheduled or assigned.

Work Environment

Monday - Thursday, 28 hours per week between 9am - 5pm. On-premise position at Fort Omaha Campus.

Knowledge, Skills and Abilities

• Knowledge of general college policies and procedures.
• Knowledge of general office administration and organization.
• Proficient computer skills with the ability to learn new software.
• Proficient with Microsoft Office Suite and other college supported systems.
• Familiarity with use of student information systems and databases.
• Familiarity with presentation software.
• Excellent communication skills including active listening.
• Excellent organizational skills and attention to detail.
• Skill in resolving problems and handling inquiries.
• Ability to maintain accurate records and confidentiality.
• Ability to receive brief instructions and use proper judgment and critical thinking to complete diverse job tasks.
• Ability to demonstrate a positive and professional attitude.
• Ability to manage and prioritize multiple tasks.
• Ability to work well with minimal supervision in a team-orientated environment.
• Ability to demonstrate cooperation and professionalism in stressful situations.
• Ability to effectively work and interact with various cultures and ethnicities.

Minimum Qualifications for Education and Work Experience

Associate degree. Two years’ related work experience. Demonstrated ability to use Microsoft Office programs, including Word and Excel. Equivalent combination of education and/or work experience considered. Must pass a background check.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.