Academic advisor/sales- bilingual mandarin

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job description:

Position Overview

The Bilingual Mandarin Academic Advisor at Novel Prep plays a vital role in supporting student achievement while fostering strong partnerships with families. This position combines academic counseling, student success planning, and relationship-based enrollment support. The Advisor works closely with Mandarin-speaking families to deliver culturally responsive guidance, develop individualized academic strategies, and contribute to student retention and program growth.

Key Responsibilities

1. Student & Family Advising
   • Provide comprehensive academic counseling to students and parents, helping them navigate educational planning, skill development, and college preparation.
   • Conduct initial consultations to assess academic history, strengths, and goals.
   • Design customized learning plans and course pathways.
   • Guide families through short- and long-term academic decision-making.
   • Support students in building effective study habits and educational confidence.
2. Academic Monitoring & Student Success
   • Ensure students remain on track toward their objectives through ongoing evaluation and proactive support.
   • Review academic progress and performance metrics regularly.
   • Identify obstacles to learning and recommend appropriate interventions.
   • Partner with instructors and staff to coordinate academic resources.
   • Adjust plans as needed to optimize outcomes.
3. Enrollment Support & Retention
   • Contribute to organizational growth by delivering a high level of service to both prospective and current families.
   • Lead consultations for new families to introduce programs and services.
   • Support enrollment conversations and program matching.
   • Manage renewals and maintain strong retention rates.
   • Suggest enrichment opportunities and additional services aligned with student needs.
   • Build lasting relationships that encourage referrals and continued engagement.
4. Communication & Record Management
   • Maintain clear, timely, and professional communication to ensure families stay informed and supported.
   • Provide regular updates on student progress.
   • Document advising interactions and maintain organized records.
   • Prepare reports and follow-up summaries.
   • Address questions and concerns promptly and courteously.
5. Professional Development & Compliance
   • Uphold high professional standards while continuing to strengthen advising expertise.
   • Stay current on academic trends, college admissions processes, and counseling best practices.
   • Participate in training and skill development initiatives.
   • Follow company policies regarding confidentiality, ethics, and professionalism.

Required Qualifications

• Bachelor’s degree in Education, Counseling, Business, or a related discipline.
• Fluency in Mandarin Chinese and English (verbal and written).
• 1–2 years of experience in academic advising, student services, counseling, or consultative sales.
• Strong relationship-building and communication skills.
• Ability to work effectively with diverse families and cultural backgrounds.
• Detail-oriented with strong organizational abilities.

Compensation:

$5,000.00 - $6,000.00 per month